Confiance Medical

• Act in a technical and consultative capacity, guiding customers in the correct use of the company's video surgery systems and other technologies; • Perform installations, deliver training, and provide support during video-assisted surgical procedures, adopting a specialized consultancy approach for the company's video surgery systems and other technologies; • Deliver compelling product demonstrations focused on technical aspects and functionality, customizing presentations to clients' specific needs to provide high-quality service, technical support and customer satisfaction; • Advise customers on the proper use of features and technical advantages of the systems; • Provide technical and operational support, acting proactively to resolve issues; • Work with organization and method, managing schedules, service visits, technical records and reports in internal systems; • Delight internal and external customers, building strong relationships that lead to new recommendations and business opportunities; • Manage minor operational expenses within the company's compliance policies, ensuring responsible use of resources; • Ensure full alignment with the company's ethics, compliance and organizational culture, maintaining the company's trust and credibility in the market.