Conexon

Role Description Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are currently looking for a Service and Installation Manager to join our team in Florida. - Provide training for personnel on service, installation processes, and procedures - Provide leadership to technicians - Place requisitions to Manager for field personnel necessary tools and equipment - Enforce proper processes for maintaining all tools and equipment - Manage the service and installation fleet - Supervise day to day service technician scheduling - Super storm restoration service process - Assure that monthly hut inspections and maintenance are compliant to company procedures - Supervise Connect commercial installations - Assist with supervision of Connect Complete projects - Build/maintain positive business relationships with our co-op clients - Travel to co-op clients as needed - Assist Conexon Project Managers & Maintenance Managers troubleshoot issues in the field when needed - Assist with escalated customer complaints/issues as required - Other duties as assigned Qualifications - High school diploma required (College degree preferred) - 5+ years’ experience in fiber optic ISP operations/construction field - Strong P.C. and Microsoft Office skills - Ability to use optical test equipment including fusion splicers and OTDRs - Safely operate a company vehicle - Strong communication skills - Initiative to work remotely with limited supervision - Strong leadership skills Requirements - Ability to sit or stand for extended periods - Ability to walk long distances on a regular basis - Ability to bend, stoop, kneel, crouch, or reach as required by job tasks Benefits - Three (3) weeks of paid time off - Comprehensive benefits package, including health, dental, and vision coverage - Life insurance - Short-term and long-term disability insurance - Retirement benefits