Concord USA

Role Description We're looking for a sharp, experienced Technical Project Manager to lead the strategic evolution of a Medicaid Expansion platform for one of our healthcare clients operating within a multi-state enterprise. This is a high-visibility engagement where you'll bridge deep Medicaid functional knowledge with strong technical leadership. You'll serve as the primary technical advisor and project leader, ensuring compliance, scalability, and operational excellence across a modern healthcare technology infrastructure. - Assess the current Medicaid Expansion solution (built on a temporary commercial platform infrastructure), provide expert recommendations on target architecture (government-compliant MMIS or equivalent modern payer platform), and execute the migration with minimal disruption to members, providers, and operations. - Collaborate closely with business SMEs who hold strong Medicaid operations knowledge; translate requirements into technical specs, integration plans, data migration strategies, and compliance frameworks (CMS, state Medicaid rules, HIPAA, etc.). - Once the initial platform is stabilized, support a scalable rollout plan to affiliated plans, enabling them to enter or expand government business lines efficiently. - Full project lifecycle ownership: charter, roadmap, risk management, stakeholder communication, budgeting, and executive reporting. Agile/hybrid delivery expected. - Evaluate third-party solutions, cloud migration options, interoperability standards, and modernization opportunities. - Ensure all solutions meet federal and state Medicaid requirements, security standards, and audit readiness. Qualifications - 7+ years of project/program management in healthcare payer operations, with a strong focus on technical platform implementations, migrations, or modernizations. - Deep knowledge of health plan core systems (claims, enrollment, provider networks, encounters), and the differences between commercial and government (Medicaid/Medicare) platforms. - Proven experience leading complex technology migrations in regulated healthcare environments. - Familiarity with enterprise payer platforms and cloud-based, interoperable architectures. - Strong knowledge of Medicaid regulations, CMS guidelines, and government program compliance. - PMP, Agile/Scrum certification, or equivalent. Requirements - Must be authorized to work legally in the US without sponsorship, now or in the future. Benefits - $80/hr W-2 Hourly or $90/hr on C2C. Compensation will be determined based on relevant experience, skills, and overall qualifications. Company Description Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. - We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. - Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. - We deliver results that solve real business challenges. - We operate globally and are growing fast, shaping the future of technology. - Join a team trusted by top companies to drive strategic growth and operational excellence!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a seasoned Senior Specialist to join our Delivery team and take ownership of daily campaign operations with a specific focus on the Adobe technology stack. This is a hands-on, high-impact role that bridges technical execution and operational management in a fast-paced, data-driven environment. The ideal candidate is a detail-oriented professional who thrives managing complex, cross-channel engagements and can translate marketing strategy into sophisticated journey builds and data architectures. - Own and manage end-to-end daily campaign operations within Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). - Design and implement complex automated lifecycle journeys aligned with cross-channel marketing strategies. - Translate marketing requirements into scalable journey builds, audience schemas, and data models. - Monitor campaign performance, troubleshoot issues, and continuously optimize delivery processes. - Collaborate with marketing, data, and technology stakeholders to ensure seamless execution. - Maintain documentation of campaign workflows, data schemas, and operational procedures. - Support governance and quality control across the Adobe stack ecosystem. Qualifications - Advanced, hands-on proficiency with Adobe Experience Platform (AEP) — including data ingestion, segmentation, and schema management. - Hands-on experience with Adobe Journey Optimizer (AJO) — journey orchestration, triggers, and decision management. - Demonstrated track record managing high-volume, daily campaign operations in a production environment. - Strong understanding of customer data platforms (CDPs), identity resolution, and cross-channel marketing principles. - Ability to independently build and manage automated lifecycle campaigns end-to-end. - Strong analytical mindset with excellent attention to detail. Requirements - Experience with additional Adobe Marketing Cloud tools (Adobe Analytics, Adobe Target, Adobe Campaign). - Familiarity with SQL, data pipelines, or ETL processes relevant to campaign data. - Background in QSR, retail, or high-frequency consumer engagement industries. - Adobe certification(s) in AEP or related products. - Experience in an agency or consulting delivery environment. Benefits - Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. - Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. - Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. - Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. - Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. - Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. - 401(k) Retirement Savings: 1% employer match. - Career Growth Opportunities: Pathways for advancement and skill development. - Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Company Description Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Lead System Architect serves as the technical visionary and highest-level Pega authority on the engagement. This individual will oversee the end-to-end architecture of a new multi-tenant SaaS Grievances and Appeals application built on Pega Constellation, drawing on an existing on-premises Pega application as a baseline for requirements and design patterns. The LSA is accountable for all architectural decisions, technical governance, and ensuring the platform is designed for scalability, configurability, and healthcare-grade compliance. - Define and own the overall technical architecture for the Pega Constellation-based multi-tenant SaaS Grievances and Appeals platform. - Analyze and translate requirements derived from the existing on-premises Pega application into a modernized, SaaS-ready architecture. - Establish multi-tenancy patterns, tenant isolation strategies, and configuration layering within Pega. - Provide architectural guidance on Pega data models, case design, decisioning, integrations, and security for the health insurance domain. - Lead and mentor the System Architect team, including Senior System Architects and System Architects. - Collaborate with the Business Architect and UI Architect leads to ensure cross-functional alignment. - Establish and enforce Pega guardrails, coding standards, and best practices across the development team. - Drive sprint planning, technical story elaboration, and architecture runway activities. - Engage directly with client stakeholders and technical leads to address architectural concerns and decisions. - Ensure compliance with HIPAA, CMS regulations, and state-specific grievance and appeals mandates as they relate to the platform design. Qualifications - Pega Certified Lead System Architect (PCLSA) credential required. - 8+ years of Pega development and architecture experience, with at least 3 years in a Lead System Architect capacity. - Proven experience architecting Pega applications in the healthcare payer or managed care space, preferably involving Grievances and Appeals or utilization management workflows. - Strong knowledge of Pega Constellation UI framework; experience migrating from older Pega UI frameworks (e.g., Pega 7 / Classic UI) to Constellation preferred. - Experience designing multi-tenant SaaS solutions on Pega, including tenant separation, ruleset layering, and operational configuration. - Deep familiarity with Pega's Case Management, Decision Management, and Integration frameworks. - Experience with Pega Cloud or Pega SaaS deployments. - Strong understanding of healthcare claims processing, member services, and regulatory compliance (NCQA, CMS, state DOI requirements). - Excellent communication and stakeholder management skills; able to articulate complex technical concepts to non-technical audiences. Benefits - Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. - Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. - Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. - Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. - Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. - Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. - 401(k) Retirement Savings: 1% employer match. - Career Growth Opportunities: Pathways for advancement and skill development. - Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Additional Information - Employment type: 6-12-month contract. Possibility of extension depending on performance and business needs. - Compensation: $80/hr - $90/hr W2 // $100/hr - $110/hr C2C. - Work Location: Remote. Only in the United States. - Travel: This position requires travel for meetings on an as-needed basis. - Requirements: must be authorized to work legally in the US without sponsorship, now or in the future.

About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. About the Role The Cloud & Infrastructure Practice Leader is responsible for building, scaling, and leading the firm’s cloud and infrastructure services business. This role combines technical leadership, commercial growth, solution development, and delivery oversight to drive revenue, margin, and market relevance. The Practice Leader defines the strategy for cloud platforms, infrastructure modernization, and operational services while working closely with sales, alliances, and delivery leaders to expand client relationships and win new business. This role is accountable for practice P&L performance, talent development, solution innovation, and hyperscaler alignment. Key Responsibilities Define and execute the Cloud & Infrastructure practice strategy aligned with company growth objectives. Identify and prioritize market opportunities in areas such as: Cloud migration and modernization Hybrid and multi-cloud architectures Infrastructure transformation Platform engineering Cloud operations and FinOps Cloud migration and modernization Hybrid and multi-cloud architectures Infrastructure transformation Platform engineering Cloud operations and FinOps Build differentiated service offerings and industry solutions. Support new logo acquisition and account expansion through solution leadership and client engagement. Own practice-level revenue, pipeline growth, and profitability. Collaborate with sales leadership to develop pipeline and close strategic deals. Participate in major pursuits, solution shaping, and executive client discussions. Ensure pricing discipline and margin optimization. Develop and manage strategic partnerships with hyperscalers such as: AWS Microsoft Azure Google Cloud AWS Microsoft Azure Google Cloud Drive co-sell motions and joint go-to-market programs. Align practice capabilities with partner programs and certifications. Define the practice’s service portfolio and accelerators. Develop reusable assets, frameworks, and delivery methodologies. Ensure solutions align with market trends such as: AI-enabled infrastructure Cloud-native architectures DevOps and platform engineering Automation and infrastructure as code. AI-enabled infrastructure Cloud-native architectures DevOps and platform engineering Automation and infrastructure as code. Ensure high-quality delivery across cloud and infrastructure engagements. Establish best practices for architecture, governance, and operational performance. Maintain strong client satisfaction and referenceability. Recruit, develop, and retain cloud and infrastructure architects and engineers. Build a high-performance team with strong technical depth. Establish certification programs and career paths aligned with hyperscaler ecosystems. Success in this role will be measured through: Practice revenue growth New logo and pipeline generation Gross margin and delivery efficiency Hyperscaler partnership performance Talent retention and capability development Client satisfaction and reference accounts What We Are Looking For 12+ years of experience in cloud platforms and infrastructure transformation in technology services or consulting companies. Proven experience building and scaling a technology practice. Demonstrated ability to support large enterprise deals. Strong understanding of modern cloud architectures and enterprise IT environments Experience working with major cloud providers. Experience with large enterprise clients. Background in IT services, consulting, or systems integration firms. Expertise in areas such as: Cloud migration Infrastructure modernization Hybrid cloud DevOps and platform engineering Managed services Cloud migration Infrastructure modernization Hybrid cloud Managed services Established relationships within hyperscaler ecosystems Leadership Characteristics Successful candidates typically demonstrate: Strategic thinking with strong operational discipline. Ability to connect technical strategy with business outcomes. Collaborative leadership across sales, delivery, and partnerships. Credibility with senior client executives and technical stakeholders. A builder mindset with a strong ownership mentality. What We Offer (W2 Employment) Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. 401(k) Retirement Savings: 1% employer match. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Employment type: full-time, permanent employment. Salary: $250,000 - $350,000. Work Location: Remote. Only in the United States. Travel: Occasional travel will be required to visit the HQ, clients, or events. Requirements: must be authorized to work legally in the US without sponsorship, now or in the future. *** Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!