ConcertAI

• Develop a deep understanding of the industry, customer, and competitive landscape across the APAC region, with a specific focus on Advanced Visualization and Clinical AI. • Define and execute a regional growth strategy to achieve and exceed annual sales targets while maintaining high levels of customer satisfaction. • Effectively communicate the clinical, operational, and economic value of TeraRecon’s solutions, clearly articulating competitive differentiation. • Systematically sell and upsell to both existing customers and new accounts, ensuring comprehensive top-down and bottom-up opportunity coverage across the region. • Maintain installed base attrition below 5%, proactively managing renewals and customer success in collaboration with internal teams. • Represent TeraRecon’s vision through executive-level presentations, product demonstrations, and strategic customer discussions. • Leverage TeraRecon and ConcertAI senior leadership to support complex, high-value, and strategic customer engagements. • Build and execute a detailed annual sales plan for the region, generating a qualified, budgeted pipeline of at least 4× the annual quota. • Ensure clear, transparent, and timely communication with management, customers, partners, and cross-functional stakeholders. • Identify, develop, and engage Clinical and Technical Key Opinion Leaders (KOLs) across APAC to support market credibility and adoption. • Travel extensively within the region to support customer engagements, partner activities, KOL meetings, and industry events. • Position yourself as a thought leader in cloud-based software and SaaS delivery models within medical imaging and AI. • Partner closely with VARs, PACS vendors, global medical device manufacturers, and other indirect sales partners to drive coordinated team-selling motions. • Contribute to regional market strategy development, including market sizing, competitor analysis, identification of new customer segments, and go-to-market adaptations. • Support the onboarding and enablement of new sales or partner resources in the region, ensuring strong product, process, and competitive knowledge. • Maintain accurate sales forecasting, pipeline hygiene, and CRM discipline, providing regular updates on pipeline health and forecast accuracy to sales leadership.

Role Description As a Clinical Solutions Advisor at TeraRecon, you will leverage your extensive clinical expertise in CT and/or MR, 3D post-processing, AI, and advanced imaging software to lead customer success efforts and drive the strategic adoption of TeraRecon solutions. With a focus on customer advocacy, product expertise, and process optimization, you will play a key role in ensuring customers achieve maximum value from their TeraRecon investment. You will lead critical customer engagements and collaborate closely with internal teams to improve customer experience, expand product usage, and advocate for customer needs in product development. The position is a remote US employee with travel up to 75%. Responsibilities - Training & Development: - Design and deliver advanced training sessions, clinical demonstrations, and workshops for clinicians and decision-makers on the full TeraRecon product suite, including 3D post-processing and AI capabilities. - Oversee the creation and localization of training materials to ensure they are relevant, high-quality, and tailored to customer needs. - Lead efforts to continuously improve training processes, ensuring that clinicians of all levels can optimize their use of TeraRecon solutions. - Provide expert-level guidance to customers on advanced imaging post-processing techniques and best practices. - Strategic Sales & Product Advocacy: - Collaborate closely with Sales, Product Management, and Engineering to identify and seize opportunities for growth and expansion within large, multi-divisional organizations. - Advocate for TeraRecon products within the healthcare community, driving adoption, promoting the value proposition, and identifying new opportunities for customer advocacy (e.g., case studies, testimonials). - Represent the voice of the customer in internal strategy meetings to influence product roadmaps, enhancements, and the development of new features based on customer needs. - Process & Workflow Optimization: - While onsite, confirm the optimization of clinical workflows and system integrations, ensuring that TeraRecon products are deployed in a way that maximizes operational efficiency and clinical outcomes. - Spearhead efforts to streamline internal processes and improve the customer experience, ensuring high-level service delivery and product adoption across diverse healthcare environments. - Identify and drive continuous improvements in customer success practices and operational processes, aligning them with broader organizational goals. - Thought Leadership & Industry Presence: - Represent TeraRecon as a thought leader in the imaging and healthcare technology space, participating in key industry conferences, symposia, and workshops. - Stay ahead of industry trends and technologies to guide customers and the company in the adoption of innovative imaging and post-processing solutions. - Serve as the subject matter expert for customer feedback, ensuring continuous alignment of TeraRecon’s offerings with market needs. - Team & Culture Development: - Foster a culture of collaboration, ensuring that all team members work effectively with internal stakeholders to meet customer needs. - Adopt and promote new technologies, maintaining a high level of product knowledge, and demonstrating a strong customer-first mentality. - Willing to travel up to 75% as required. Qualifications - AART License; Bachelor’s Degree preferred. - ARRT Certified with 8+ years of practical hands-on CT or MR experience in a clinical environment (hospital, imaging center, etc.). - Previous experience with Terarecon products, strongly preferred. - Deep expertise in medical terminology, imaging systems, PACS, EHR, and imaging post-processing software. - Advanced troubleshooting and problem-solving skills, with the ability to lead critical customer engagements and complex troubleshooting efforts. - Exceptional analytical skills, with the ability to analyze clinical data and translate insights into actionable recommendations for customers. - Proficiency in clinical workflow optimization, with a focus on integrating technology into diverse healthcare environments. - Strong familiarity with AI-based imaging tools, and an understanding of emerging technologies in healthcare imaging. - Superior communication skills, with the ability to engage effectively with senior leadership, clinicians, and technical teams. - Highly organized and detail-oriented, with the ability to manage multiple complex accounts simultaneously. - Strong leadership and mentorship capabilities, with a focus on driving team performance and success. - Ability to thrive in a dynamic, fast-paced environment, with a strong result-driven mentality and a proactive approach to problem-solving. - Willingness to travel to customer sites, trade shows, and symposia as needed (approx. 75% travel). - Strong business acumen and the ability to engage in high-level strategic discussions with customers to drive long-term success. - Passion for technology and its potential to transform healthcare delivery and patient care. Company Description Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease.

• Achieving assigned quarterly booking and activity targets • Managing and maintaining customer relationships within the assigned territory • Developing and implementing sales strategies for assigned territories • Building and generating leads and sales pipelines • Directly pursuing, developing and closing sales opportunities • Performing on-site presentations and demonstrations at prospective customer sites and tradeshows • Working under the guidance and direction of Director of Japan Sales • Accurate and timely use of CRM, forecasting and expense reporting

Role Description We are seeking a Sales Manager who will be working with executive leaders and project sponsors in the large, healthcare provider market to drive TeraRecon technology sales specific to medical imaging intensivists, including radiologists, neurologists, cardiologists, vascular surgeons, and other specialists. The primary objective of the role is to close multi-year software agreements promoting the utilization of lifesaving, AI-powered advanced visualization applications that accelerate care and significantly improve clinical decision making. Supported by the premier reputation of a trusted industry leader, this person will position the company as the undisputed innovator of true enterprise-wide imaging AI decision support solutions. The position is remote Japan. - Achieving assigned quarterly booking and activity targets - Managing and maintaining customer relationships within the assigned territory - Developing and implementing sales strategies for assigned territories - Building and generating leads and sales pipelines - Directly pursuing, developing and closing sales opportunities - Performing on-site presentations and demonstrations at prospective customer sites and tradeshows - Working under the guidance and direction of Director of Japan Sales - Accurate and timely use of CRM, forecasting and expense reporting Qualifications - Bachelor’s Degree in related field preferred - Over 5 years’ experience in selling healthcare IT software solutions with medical imaging workflow and advanced 3D visualization experience strongly preferred - At least 5 years of experience selling VNA, PACS, CT, MR, PET, Universal Viewers, Web Viewers, Enterprise Medical Image Viewers and/or advanced visualization/3D solutions - Demonstrated ability to present powerful concepts and lead discussions within group customer settings is required - Strong interpersonal, organizational and communication skills are required - Fluency in Japanese and English

Role Description ConcertAI is a launchpad for the next generation of innovation. Our TeraRecon product suite is the market leader for advanced visualization and artificial intelligence technology in the healthcare industry. Our mission to continuously innovate ahead of market demand would not be possible without a talented, enthusiastic, and genuine team. As a strategic member of our sales team, you will have a major impact on our success. As a Clinical Success Manager, you will be responsible for: - Collaborating on sales strategies - Identifying customer challenges - Crafting a message that speaks to relevant, differentiated value The position is remote with employees based in Sydney, AUS. Responsibilities - Customer Relationship Management: - Cultivate and maintain strong relationships with assigned clinical customers - Understand customer needs, challenges, and goals - Training and Onboarding: - Facilitate training sessions and onboarding for new users of TeraRecon software - Train clinicians on imaging post-processing techniques and available AI - Performance Monitoring: - Track and analyze customer engagement metrics - Maintain communication with customers about adoption trends - Issue Resolution and Support: - Serve as a point of contact for customer inquiries - Review customer complaints and concerns - Churn Prevention and Retention: - Establish clear retention goals and process milestones - Proactively identify at-risk accounts - Customer Engagement Initiatives: - Enable successful rollout of TeraRecon to customers - Promote an energetic fan base for TeraRecon products - Cross-Functional Collaboration: - Collaborate closely with sales to support pilot customers - Work with product management and engineering teams - Market Insights and Competitive Analysis: - Travel to customer sites, trade shows, and symposia - Gather and document customer feedback - Process Improvement: - Optimize existing processes within the company - Design and configure workflows for TeraRecon products - Health Checks and Business Reviews: - Perform routine health checks and business reviews - Check in with sites after training - Resource Management: - Marshall resources across the TeraRecon organization - Work closely with project managers - Documentation and Reporting: - Log all information into required systems - Deliver and communicate ROI for clients - Event Representation and Networking: - Represent TeraRecon at industry events - Conduct presentations and demonstrations to prospective customers - Enhanced Data Analysis and Insights: - Leverage strong analytical skills to analyze customer data - Conduct regular health checks and sentiment analysis - Customer Advocacy and Feedback Loop: - Represent the voice of the customer in internal discussions - Collaborate with product management to integrate feedback Qualifications - Requires 8+ years of hands-on CT/MR Background with ARRT Certification - Requires 2+ years of education and/or clinical applications trainer experience in advanced visualization or medical AI - Ability to demonstrate value versus features and functionality - Complete understanding of the workflow, needs, and challenges in medical imaging organizations - Experience on stage, in webinars, and presenting to large audiences - Exceptional communication skills - Ability to establish credibility with executives and clinical influencers - Experience building and maintaining relationships - Strong ability to articulate technology concepts - Ability to prioritize and perform tasks outside comfort zone - Positive attitude, high emotional intelligence, and resilient character - Results-driven sales mindset and sense of urgency - Strong work ethic and self-starter - High degree of passion, energy, drive, and willingness to travel up to 50-65% Education - Bachelor’s Degree in Radiography/Imaging required - CT or MR post-graduate certification or equivalent experience required - Master’s degree in business or healthcare related field desirable but not required Salary - Salary depending on qualifications and experience - Excellent Commissions’ Structure and benefits are in place