Concept Logistics

• Cold-call potential customers to build your pipeline and increase Concept Logistics’ customer base. • Build partnerships with prospective customers to showcase Concept Logistics’ supply chain value. • Meet or exceed individual sales activity and pipeline development goals. • Support the transition of qualified prospects through the onboarding or handoff process. • Utilize the CRM to ensure all teams and resources have all the necessary customer information. • Generate revenue and profit growth. • Promote an environment that supports diversity and reflects the company brand. • Other duties as necessary or assigned.

• Develop and maintain customer relationships to secure freight opportunities. • Negotiate rates and prepare rate confirmations and other required documentation. • Coordinate the full shipment lifecycle from booking through delivery, ensuring service expectations are met. • Communicate proactively with customers and carriers to resolve service issues. • Maintain accurate shipment and client records in accordance with compliance and confidentiality requirements. • Coordinate and oversee freight movements including order entry, dispatching, tracking, and load completion. • Support collections efforts related to freight charges when necessary. • Represent Concept Logistics professionally in all client and carrier interactions.