Coalesce.io

• Develop deep expertise in Coalesce and cloud data warehouses • Partner with customers through tickets, email, Slack, and video calls while meeting support SLAs • Troubleshoot issues across SQL, cloud data warehouses, Git integrations, authentication/SSO, and APIs • Use Jupyter Notebook workflows, running notebooks to onboard customers • Support customers in rolling out the Catalog product, including metadata management, lineage, and search capabilities • Own customer problems end-to-end: reproduce, diagnose, and drive them to resolution • Collaborate with teammates and contribute to a culture of learning and growth • Write and improve documentation, ensuring clarity and technical accuracy • Stay sharp—continuously expand your technical skillset and share best practices with the team

• Deploy and manage cloud infrastructure across all three clouds using Terraform IaC • Architect, build and maintain reliable CI/CD pipelines in Github Actions and ArgoCD • Build and maintain tests to provide observability and alerting coverage across our infrastructure • Contribute to decisions around our departmental roadmap and project priorities • Analyze and architect a unified platform to support additional acquired tech stacks.