Client Focus Corp

Title: Remote Account Manager Location: Mesa, AZ, US Full Time Salary Range:$16.50 To $18.00 Hourly Account Manager (Remote) Responsibilities: Outbound Calls to Clients You will be responsible for contacting a new list of State Farm clients each month. During this period, you will be making outbound calls to attempt to schedule an appointment so they can meet with their agent. You are required to use our State Farm-approved scripts on these calls. The outcome we strive for is clients to understand the purpose of the call and either schedule or decline. You will also be responsible for confirming appointments the business day before. If the agent needs to you reschedule an appointment or if the appointment was missed, you will contact the client to reschedule. Agent Relationships & Satisfaction You will also have a portfolio of 20-30 State Farm agent accounts assigned to you. Every month, you reach out to them for a brief check in. This is to ensure that your agents are satisfied with our service and give them tips so they can have a better experience. Requirements: Excellent written and verbal communication. Ability to work full time hours. Ability to prioritize and multi-task. Ability to work in a low supervision, high accountability work environment. Must have a quiet workspace, that is free from distractions for your 8-hour shift. Reliable internet connection with an upload speed of 5+ MBPS and download speeds of 10+MBPS. Benefits: Pay: $16.50 - $18.00. Full-time remote work and equipment is provided. Affordable Medical, Dental, Vision, and Life Insurance coverage. 401K and 401K matching to help you secure your financial future. 60 hours of paid time off per year. Weekends and major holidays off. Unlimited access to coaching & training. 8:00 AM to 4:30 PM MST (6-8 weeks).