Civia Health

• Full accountability for country-level study delivery and performance • Serve as the client’s voice within Civia, ensuring their priorities, timelines, and standards are understood and met across all functions • Maintain disciplined oversight of start-up, recruitment, regulatory progress, data quality, and site performance • Drive immediate cross-functional action when performance deviates from plan • Lead structured governance routines with clarity, transparency, and solution orientation • Ensure ongoing audit and inspection readiness across all study activities

Location: Remote, US Job Type: Full-time, exempt Reports to: Chief Commercial Officer Join Us at Civia Health The Senior Director of Business Development will be responsible for driving growth strategy by identifying, developing, and closing new business opportunities. This role will lead complex, consultative sales cycles, build senior level client relationships, and collaborate closely with executive leadership, marketing, operations, and product teams to expand client relationships, pipeline and revenue. This is a highly visible role requiring strategic thinking, strong network relationships and commercial instincts, and the ability to translate market needs into scalable revenue opportunities. At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials to front and center in communities, make them accessible to everyday people, and empower underrepresented communities to participate. We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it. We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort. What It Means to Work at Civia Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work. At Civia, your contributions aren’t just transactional, they’re transformational. What You’ll Do Growth Strategy's Revenue Generation • Own and execute business development strategies to achieve and exceed sales targets • Identify new market opportunities, therapeutic areas, and partnership models aligned with Civia offerings • Build and manage a robust pipeline of qualified opportunities from prospecting through close Own and drive opportunity close straties buy understanding client buying criteria and who the decision makers are • Support contract negotiations and pricing strategy for complex, multi-year engagements Clients Partner Relationships • Establish and maintain senior-level relationships with pharmaceutical, biotech companies, and CROs. • Act as a trusted advisor to clients by understanding their commercial and operational needs • Represent Civia at industry conferences, client meetings, and strategic events Cross-Functional Leadership • Collaborate with marketing and finance to refine value propositions, messaging, and go-to- market strategies • Partner with operations and implementation teams to ensure smooth handoffs and successful client onboarding, with consistent interactions with delivery teams • Provide market feedback to leadership to inform product development and service enhancements Leaderships Team Development (as needed and appropriate) • Mentor and support junior business development team members as the function scales • Contribute to the development of sales processes, forecasting, and performance metrics • Support long-term organizational growth planning and commercial excellence initiatives What You Bring • 3-5+ years of business development experience in the site network space. • Proven track record of closing complex, high-value deals and consistently meeting or exceeding sales targets • Strong understanding of the clinical research process, including phases 1-IV • Exceptional executive presence, communication, and negotiation skills • Ability to operate effectively in a fast-paced, growth-oriented environment Preferred • Experience selling site network capabilities and services • Prior leadership or people-management experience • Background in Operations within clinical site networks. • Existing network within pharma, biotech, or CRO services • MBA or advanced degree (a plus, not required) Why • Opportunity to influence and scale the commercial strategy of a growing organization • High visibility and direct impact on company growth • Collaborative, entrepreneurial culture with access to executive leadership • Competitive compensation package including base salary, competitive variable compensation, and benefits What We Offer - Competitive compensation - Medical, dental, and vision insurance - Generous PTO and paid holidays - Flexible scheduling options - Professional development and continuing education support - A mission-driven team that values respect, inclusion, and innovation Ready to Make an Impact? - Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact. - Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change. - People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work. - Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.  If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!

• Serve as a trusted advisor to site leadership teams • Own the full employee lifecycle across the site network • Lead and oversee employee relations matters • Ensure compliance with federal, state, and local employment laws • Partner with Talent Acquisition to support hiring for critical site roles • Champion a patient-first, human-centered culture across all sites

• Take ownership of allocated research site partnerships within the franchise model. • Implement full cycle franchise methodology from sign off to continual partnership excellence. • Build and maintain strong relationships with site leadership, sponsors, and internal teams. • Identify new franchise opportunities and assess feasibility for integration. • Manage budgets and financial performance for assigned sites; negotiate agreements. • Serve as the primary escalation point for site-based operational issues within CiviaOne franchises. • Implement process and pathways to ensure the most efficient use of space and resource. • Develop CiviaOne as the SME and lead all related industry recognition. • Ensure adherence to ICH-GCP, local regulations, and contractual obligations. • Prepare sites for audits and inspections, lead corrective and preventive actions. • Create, contribute and where applicable own the development and implementation of CiviaOne performance. • Monitor franchise sites performance against franchise KPIs and contractual deliverables. • Line manage embedded team members at franchise sites.