CiCO IT Solution

• Consults with Manager – IT Operations on any non-routine action prior to executing; all duties shall be performed through proper channel and in compliance with adopted policies and procedures.

• Provide application support for various software systems • Collaborate with teams to troubleshoot and resolve issues • Maintain documentation for support processes • Ensure software systems operate efficiently

• To create exceptional user experiences for end-users and design internal/external user-facing products. • Executes concepts and architecture that serve business objectives and delight end-users. • Translates the business needs into UI interfaces that reflect the identity of the product. • Works closely with the product manager to decide on useful features and create prototypes. • Stays abreast with market trends and new technologies in the domain.