Cetera Financial Group

Title: Service Professional Location: Saint Cloud, MN, United States Job Description: Cetera is currently seeking a Service Professional for our Resource Center team located in St. Cloud, MN. This is a unique opportunity to join our team in providing operational support and world-class customer service to our clients. There is potential for this to be a hybrid role based on a successful training period. Core Responsibilities: - Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. - Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution - Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. - Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. - Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. - Provide in person/virtual training to clients and advisors, as well as utilize experience to provide training to peers on complex topics as necessary. - Able to assist with complex cases and escalations from Service Professionals Required Knowledge, Skills, and Abilities: - Strong communication skills - Organizational skills - Attention to detail - Analytical thought processor - Ability to multi task - Adaptable to change in a fast-paced environment - Courteous and empathetic to client concerns - Superior listening skills - Positive role model to colleagues - Team player attitude - Energetic and results-oriented - Demonstrate a real passion for providing a high level of customer service - Processing Experience: Prior experience in processing financial transactions such as journals, distributions, and check requests are highly desirable. Desired Knowledge, Skills, and Abilities: - Call Center experience - Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills - Familiarity with Schwab, Fidelity or Pershing in systems like Orion and Envestnet - Licensing (SIE or other FINRA Licensing) Minimum Required Education & Experience: - High School Diploma or GED - 1 year's applicable experience - 1 years of experience with MS Office tools - Licensing (if applicable) Travel Requirements: No Travel Required Compensation: The salary range for this role is $19.25 - $24.05 plus competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations. Job Identification6138 Job CategoryAdvisor Service & Support Posting Date27/03/2026, 10:23 pm Job ScheduleFull time Locations St. Cloud(On-site) Minimum Salary19.25 Maximum Salary24.05 Finra RegistrationNo

Title: Senior Service Professional Location: Dallas United States Job Description: Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas TX. This is a unique opportunity to join our team in providing operational support and world-class customer service to our clients. This role is hybrid and will require being in office 2-3 days a week. Core Responsibilities: - Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. - Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution - Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. - Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. - Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. - Provide in person/virtual training to clients and advisors, as well as utilize experience to provide training to peers on complex topics as necessary. - Able to assist with complex cases and escalations from Service Professionals - Other duties as assigned. Required Knowledge, Skills, and Abilities: - Strong communication skills - Organizational skills - Attention to detail - Analytical thought processor - Ability to multi task - Adaptable to change in a fast-paced environment - Courteous and empathetic to client concerns - Superior listening skills - Positive role model to colleagues - Team player attitude - Energetic and results-oriented - Demonstrate a real passion for providing a high level of customer service - Processing Experience: Prior experience in processing financial transactions such as journals, distributions, and check requests are highly desirable. Desired Knowledge, Skills, and Abilities: - Call Center experience - Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills - Familiarity with Schwab, Fidelity or Pershing in systems like Orion and Envestnet - Licensing (SIE or other FINRA Licensing) Minimum Required Education & Experience: - High School Diploma or GED - 1 year's applicable experience - 1 years of experience with MS Office tools - Licensing (if applicable) Travel Requirements: No Travel Required Compensation: The base annual salary range for this role is $17.80-29.80, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.

Title: Senior Due Diligence Analyst - Alternative Investments Location: Dallas United States Job Description: The Senior Due Diligence Analyst will be part of Cetera's Alternative Investment Due Diligence Team, reporting to the Sr. Manager, Due Diligence. This is a hybrid role located in one of our office located in Dallas, TX. What you will do: - Conducting due diligence on various alternative investment offerings, including real estate, credit, oil and gas, hedge funds, private equity, and other investment types. - Summarizing due diligence findings in a written report for presentation to Cetera's product committee. - Working with Due Diligence Team members to assist with firm initiatives, including high-net-worth investment products. - Discussing alternative investment offerings with Cetera financial advisors, and answering questions about historical products. - Attend industry conferences as needed to stay informed of market updates. Some travel may be required for due diligence meetings and conference participation. What you will have: - 7+ years of alternative investment due diligence experience with a firm understanding of securities due diligence. - Knowledge of investment structures such as non-traded REITs, BDCs, interval funds, and private offerings. - Knowledge of different investment sectors such as real estate, credit, private markets, and oil and gas. - Excellent verbal and written communication skills. - Ability to synthesize large volumes of information and distill key items. - Ability to work on multiple projects at one time. - Firm understanding of securities rules and regulations. - Firm understanding of and ability to use financial statements. - Self-starter who can work independently, with excellent attention to detail. What is nice to have: - CFA, CAIA, or progress towards either - Experience working at a broker dealer is highly preferred