Century Arms

• Manage day-to-day Epicor CMS 6.1 administration, including user accounts, roles, permissions, and security. • Configure and support key modules including Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials. • Coordinate with Epicor support and third-party vendors on upgrades, patches, and system enhancements. • Maintain development, test, and production environments. • Optimize ERP workflows within a manufacturing environment, including: High-volume SKU management and part supersession, Vendors lead times and backorder management, Manufacturer programs, Multi-warehouse inventory management. • Ensure ERP workflows support fast order turnaround, accurate inventory availability, and efficient logistics operations. • Partner with departments, Epicor and 3rd party vendors along with Company Sales, Purchasing, Warehouse, Finance, Customer Service, and Marketing to map business processes. • Identify process gaps and operational inefficiencies and support system improvements. • Support business requirements into ERP configuration or technical changes. • Oversee and maintain process documentation and SOPs. • Assist in maintaining dashboards, operational reports, and KPIs. • Utilize SQL, and Epicor reporting tools to deliver actionable insights with department needs. • Support data imports, exports, and migrations. • Lead or support ERP enhancement projects, integrations, and module rollouts. • Serve as the primary point of contact for Epicor CMS system support. • Troubleshoot issues for both remote and onsite users. • Develop and deliver ERP training sessions and user onboarding materials. • Work closely with business leaders and operations teams to align ERP capabilities with company goals. • Collaborate with IT teams on infrastructure, security, and integrations.

• The Regional Sales Manager will be responsible for growing, managing, and supporting assigned Key Accounts within a defined region. • Build and maintain productive relationships with assigned accounts, as well as prospective customers. • Provide best-in-class account management by developing, implementing and utilizing sales strategies to grow Key Accounts within his/her assigned territory. • Establish and attend frequent face-to-face meetings with accounts to ensure personalized account management services. • Deliver on all monthly revenue goals using available sales tools and ensuring margin thresholds are met. • Manage customer inventory levels and recommend adjustments based upon current sales cycles and market conditions. • Work in conjunction with the marketing department to support sales initiatives. • Gather and share market information; trends, changing market conditions, competitive activity, and customer initiatives with Sales Director as well as the Sr. Leadership Team of Century. • Continuously pursue new opportunities to endorse, sell and add value to the company. • Travel to conventions, meetings and tradeshows based on business demands. • Report any concerns raised by Key Accounts to Sales Director and actively assist by generating solutions that ensure account loyalty and Century’s reputation is preserved.