Centre Technologies

• Design, Test, Train, Implement, and Support customizations in Dynamics BC for new and existing customers • Provide support to reconcile and fix Dynamics BC data, as required • Identify software or service opportunities including training, modules, business process consulting, and development • Document and communicate issues, risks, and changes within internal CRM and project management software • Coordinate application updates, hotfixes, and upgrades for existing customers • Backup role for Application Support Desk and escalated support issues • Assist with creating and maintenance of internal and external product training curriculums and documentation • Participate in periodic online training classes held for hosted clients • Assist Centre Developers in testing and rollout of new customizations and products • Maintain a billing utilization rate of 75% or greater • Assist with the creation and maintenance of internal and external product training curriculums and documentation