Centennial Mental Health Center, Inc.

• Responsible for understanding user needs and optimizing the user experience within NextGen • Focuses on improving efficiency and client care • Conducts research and gathers feedback from end-users (clinicians, staff) • Analyzes existing workflows and identifies areas for improvement • Configures and customizes the NextGen system • Conducts usability testing to evaluate the effectiveness of the system • Develops and delivers training materials and support documentation • Acts as a bridge between clinical staff and development • Monitors data and analyzes the system for performance issues • Communicates process changes to management and staff • Prioritizes user-friendliness in user interface design • Adheres to HIPAA regulations by implementing data security measures • Coordinates, develops, tests, implements, and maintains system upgrades • Assists in managing patients' health information and medical records