CEABS Serviços

• Develop and deliver training for clients on products, services, and best practices for use; • Serve as the primary point of contact for strategic clients, ensuring a positive and continuous experience; • Identify upsell and cross-sell opportunities, contributing to revenue growth; • Support the commercial team with strategic insights on client behavior and needs; • Create training materials (presentations, manuals, videos, and guides); • Lead meetings, workshops, and webinars with clients; • Monitor the customer journey, focusing on retention and churn reduction.