CCR GROUP

• Own the strategy and execution of CCR Media’s streaming content measurement optimization framework • Develop and manage a close-loop, data-driven optimization model that continuously analyzes performance data and adjusts content capture priorities • Define and evolve streaming app and content cohort prioritization strategies • Allocate and optimize daily fingerprinting capacity across prioritized content cohorts • Analyze weekly performance metrics, detection lift, and match-rate trends • Translate OEM viewing data and detection analytics into actionable product insights • Partner with engineering and data teams to scale automation, analytics, and optimization models • Oversee the operational frameworks responsible for streaming content harvesting, ingestion, and fingerprint generation • Serve as the product owner and strategic lead bridging product strategy, engineering, data science, and client stakeholders

• Identify and recruit prospective channel partners by developing and executing a comprehensive channel sales strategy • Drive partner acquisition through direct outreach, industry relationships, collaboration with Technology Solutions Distributors (TSDs), and participation in partner-focused events • Build market awareness of the organization’s solutions and effectively position offerings within the partner ecosystem • Lead partner onboarding and training to ensure strong understanding of capabilities, value proposition, target client profiles, and differentiators • Equip partners with the tools, resources, and knowledge needed to effectively position and sell solutions • Achieve and exceed assigned KPIs, sales quotas, and revenue targets • Provide hands-on support for partner opportunities, including client qualification, quoting, proposals, solution design, ordering, and contract management • Clearly communicate the organization’s value proposition to strengthen partner engagement and drive increased share of partner business • Coordinate internal resources and third-party suppliers to support partner-driven sales efforts, solution deployment, and ongoing customer support • Collaborate with internal teams and partners to ensure seamless delivery and sustained customer satisfaction • Build and maintain strong partner relationships through regular engagement and strategic collaboration • Participate in joint planning sessions with partners and internal leadership to identify growth opportunities and align business priorities • Analyze partner performance, forecast strategic changes, and monitor key metrics to support overall channel success • Maintain a deep understanding of partner business models, strategic focus areas, growth initiatives, and profitability drivers.

• Build and maintain strong relationships with customers, acting as their trusted advisor and advocate within Orbit Farm. • Guide new customers through onboarding processes, ensuring they understand and can effectively use our solutions. • Monitor customer accounts, track usage and performance, and identify opportunities for upselling or cross-selling. • Collaborate with technical support and operations teams to resolve customer issues promptly and effectively. • Drive customer satisfaction and loyalty by anticipating needs and delivering proactive support. • Provide regular updates to management on customer health, engagement metrics, and potential risks.

• Train new biosecurity auditors on Orbit’s audit procedures, digital tools, reporting processes, and expectations • Create or update training materials, checklists, and reference guides • Offer ongoing coaching and answer auditor questions as they arise • Review submitted audits for completeness, accuracy, and adherence to Orbit standards • Identify inconsistencies, missing information, or deviations from protocol • Provide feedback and corrective guidance to auditors when needed • Conduct secondary reviews of flagged audits to ensure integrity • Serve as the primary support contact for the biosecurity audit team • Host periodic remote check-ins to ensure auditors remain aligned with quality expectations • Monitor auditor performance metrics and document trends or issues • Recommend improvements to audit processes or standards • Maintain digital records of auditor performance, quality scores, and audit outcomes • Summarize audit trends, compliance gaps, or training needs for leadership • Collaborate with management on refining biosecurity audit criteria or tools