Cartful Solutions

• Build relationships with core and secondary stakeholders, exploring additional areas of account growth • Engage in proactive account management to help secure the annual contract renewal • Become a SME (Subject Matter Expert) in Google Data Studio, modifying each client’s performance dashboard to their specific needs • Monitor client data to identify areas for account optimization • Make sure that each client account is always working and making strong product recommendations • Transcribe client requests into clear, descriptive and actionable development tickets • Keep clients updated with progress on all outstanding development tickets & service requests • Request and deliver case studies, client quotes and referrals