SnapIT Solutions

• Maintain and sustain the web application and administrative web site, including front‑end, middle‑tier, and related content in the .mil environment. • Implement approved changes to survey questions, modules, user interfaces, and reporting functions in coordination with DPRR and the Program Manager. • Perform application maintenance, defect resolution, performance tuning, and usability improvements, following SDLC and configuration‑management practices. • Collaborate with the DBA on data access patterns, reporting logic, and performance optimization for the application’s database interactions. • Develop and maintain technical documentation, including functional hierarchy diagrams, screen layout diagrams, tables of business rules, business process diagrams, and end‑to‑end relational diagrams. • Support testing and validation of changes, including unit tests, integration tests, and user experience assessments, ensuring a stable production environment. • Contribute to training materials and best‑practices documentation for unit points of contact and behavioral health professionals. • Participate in monthly status reporting by providing technical inputs on changes, downtime, performance, and system sustainment activities.