Careers at Kokua

Role Description Kokua’s Talent Coordinators are passionate about supporting the front lines of teachers who impact students, have a “whatever it takes” mindset, have exceptional digital communication skills, and are extremely detail-oriented and organized. The role is primarily focused on virtually scheduling, coordinating, and supporting new Guest Teacher talent through the onboarding process to success in the classroom. Your customer service skills are focused on our Guest Teacher candidates and you aim to problem-solve as a variety of challenges arise. You have a growth mindset, and exceptional interpersonal skills to easily establish rapport and respect with team members and candidates. You exhibit a high level of professionalism and grace, and represent Kokua in a reputable way. The current salary range for this position is $50-55K per year, with a generous benefits and time off package. This role is fully remote, but preference is given to candidates who can work 9am-5pm MST, CST. Your Responsibilities - Onboard new hires - Communicate and manage a high volume of Guest Teacher candidates through our onboarding experience in a professional, warm, and efficient manner. - Enroll candidates in our onboarding systems (Paylocity, Greenhouse Onboarding/Recruiting) and collaborate with team members to ensure that candidates move into the classroom with urgency and enthusiasm. - Become an expert in state and local requirements and provide continuous digital support to candidates through platforms including TextUs, Slack, Zoom, and Microsoft Teams. - Manage data systems - In Google Sheets, update complex dashboards and our applicant tracking system with candidate information. - Efficiently and concisely communicate data across teams. - Maintain meticulous records around candidate communication and ensure that 100% of candidates receive communication within set standards. - Create a welcoming environment - Bring positive energy to the team and inspire those around you through your work and dedication. - Respond to questions from new hires in a timely manner. - Set a positive tone with guest teachers and ensure they are effectively and efficiently onboarded to Kokua. - Be charismatic and compelling and have the ability to network and bring others into our mission. Who You Are - A self-starter, organized, pays attention to detail, proactive, pleasant, and fun to work with. - Process oriented to ensure clarity in communication, efficiency, accuracy, and replicability. - Strong team player willing to do whatever it takes to get the job done. No job is too big or too small. - Motivated, hungry, and wants to make an impact. - Able to work across functions and teams within the organization. - Quick learner of new processes, software, and systems. - Efficient multitasker able to balance several tasks and processes simultaneously. - Efficient communicator (written and verbal); responds quickly. Qualifications - 1-2 years of work experience or professional internships. - Strong written and verbal communication skills. - Proficiency with Excel, Google Docs, Zoom, Outlook. - Proficiency with Greenhouse and Calendly preferred but not required. - Classroom experience is a plus! - Bachelor’s Degree or equivalent work experience preferred. - Preference given to candidates who can work 9am-5pm. Benefits - Generous benefits and time off package.