AssetIntel

• Design, develop, implement, and maintain web and/or mobile applications in a highly collaborative environment. • Contributing to the complete technology stack, especially the backend and databases. • Continuously innovate and strategize on making our applications faster and more resilient. • Being able to prioritize and manage work, adhering to critical project timelines in a fast-paced environment. • Share a passion for design and technology.

• Build a portfolio of SaaS products. • Tackle complex challenges daily. • Design and develop excellent user experiences using React. • Collaborate with other engineers to ensure our codebase is scalable, maintainable, and easily readable. • Learn to balance technical debt management with business requirements. • Break down complex problems into smaller, modular solutions.

• Design, develop, implement, and maintain web and/or mobile applications in a highly collaborative environment. • Contributing to the complete technology stack, especially the backend and databases. • Continuously innovate and strategize on making our applications faster and more resilient. • Prioritize and manage work while adhering to critical project timelines in a fast-paced environment. • Share a passion for design and technology.

• Translate mathematical specifications into production code. You'll receive formulations, equations, and pseudocode from the research side of the team. Your job is to understand the intent and write Python that is correct, readable, testable, and maintainable. • Improve existing codebases. The current code works in production but has room for architectural improvement. You'll progressively modernize it — better modularity, type safety, test coverage, error handling, and overall code quality. • Build new analytical features end-to-end. As our products evolve, you'll implement new capabilities — taking them from mathematical concept to deployed, production-ready code. • Bridge the gap between research and engineering. The ability to communicate across these worlds — asking good questions, translating between math and code, pushing back constructively will be critical to your success here.

• Become highly familiar with AssetIntel applications and workflows to support effective troubleshooting, issue documentation, and escalation • Assist with investigation and resolution of customer support tickets under guidance from U.S.-based team members • Contact users as needed to gather and document issue details, including clear steps to reproduce and supporting evidence, to support investigation and escalation by the U.S.-based team • Check new tickets against known issues and documented resolutions to reduce duplicate investigation • Escalate complex or domain-specific issues to U.S. support leads, track ticket status, and follow up to ensure timely resolution • Provide timely responses to customer inquiries during U.S. business hours • Assist in maintaining internal documentation and knowledge base articles • Document common issues, investigation steps, and resolutions for internal use • Support process improvements by identifying repeat issues and patterns

• Tackle complex challenges daily. • Design and develop excellent user experiences using React. • Collaborate with other engineers to ensure our codebase is scalable, maintainable, and easily readable. • Learn to balance technical debt management with business requirements. • Break down complex problems into smaller, modular solutions.