Care Partners

Role Description The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements. - Serve as a primary point of contact for scheduling clients and families - Support client care continuity following start of care - Ensure accurate collection and entry of client information in AlayaCare - Coordinate caregiver placement, scheduling, and coverage needs - Monitor ongoing client satisfaction and address service issues - Maintain accurate documentation, authorizations, and compliance requirements - Collaborate with Intake, Scheduling, Billing, and Operations teams Qualifications - High school diploma or equivalent - 1–2 years experience in home care, healthcare coordination, or client services - Strong organizational and communication skills - Ability to manage multiple priorities in a fast-paced environment - Experience with AlayaCare, Private Pay, CalAIM, or Regional Center programs preferred Benefits - Compensation: $25/hr (Negotiable) - Type: On-Call - Location: REMOTE - Schedule: Friday evening - Monday morning - On-Call Hours/Rates: Evening hours after 5 pm, Morning hours before 8 am - $90 for weekdays and $115 on weekends - Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings - Generous PTO Plan (3 weeks) and encouragement to USE IT! - 6 holidays - 5 sick days - Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth - Open Doors, Open Minds: Transparent leadership that listens and values your voice - Work-Life Bliss: Team outings, company events, and a commitment to putting you first - An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!) Company Description Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.