Canadian Science Publishing

Role Description The Institutional Account Manager is responsible for driving revenue growth within an assigned territory. This role focuses on sourcing new subscription sales, securing renewals, and expanding existing accounts. - Drive revenue growth within an assigned territory by meeting or exceeding subscription sales targets and maintaining strong renewal and retention rates. - Identify, source, and develop new subscription sales opportunities while maintaining an active and robust pipeline of prospective institutional clients. - Manage and renew existing accounts to sustain and grow revenue, ensuring high levels of client satisfaction and retention. - Identify and execute opportunities to upsell additional products, services, and enhanced subscription offerings to existing clients. - Negotiate, secure, read and publish agreements, including open access and bundled deals, aligned with organizational goals. - Conduct virtual presentations and product demonstrations to prospective and existing clients. - Build and maintain strong relationships with key stakeholders, including librarians, researchers, and institutional administrators. - Collaborate cross-functionally with internal teams, including Marketing, Editorial, and customer service, to support client needs and maximize account growth. - Track, analyze, and report on sales activities, territory performance, and market trends, ensuring accurate and timely reporting. - Extract, manage, and analyze large datasets from multiple sources, translating insights into actionable recommendations to support decision-making. - Contribute to additional projects and initiatives as required to support the broader Strategy & Growth team. Qualifications - Bachelor’s degree with a minimum of 2 years of sales experience, or an equivalent combination of education and experience. - Experience selling into post-secondary institutions, with a strong preference for working with libraries and librarians. - Strong digital aptitude with the ability to proactively identify and solve problems. - Demonstrated ability to thrive in a dynamic, complex environment. - Proven ability to work both independently and collaboratively within a team setting. - Creative, solution-oriented mindset with the ability to think critically and approach challenges in innovative ways. - Excellent presentation, communication, and time management skills. Benefits - Fully remote work (within Canada) with a flexible work environment. - Employer-sponsored health benefits and generous leave allowance. - Ongoing learning and development opportunities. - A small team where your work makes a real impact.