Canada's Island Garden

Role Description The Field Operations Specialist will serve as a dedicated retail execution partner. In this field-based commercial role, you will work directly with our retail partners to support store-level performance through structured coverage and merchandising excellence. You will help ensure our brands are executed in a way that supports retailer objectives, including: - Staff confidence - Strong shelf presentation - A positive consumer experience This is a hardworking, hands-on, rolls-up-your-sleeves environment emphasizing a team-oriented and collaborative style. It will be key for the candidate to embrace change and see past obstacles with a focus on solutions in the context of a company undergoing rapid growth and ongoing functional integration. Responsibilities, including but not limited to: - Store Coverage & Execution - Visit assigned retail locations on a regular schedule - Complete merchandising and compliance audits - Ensure products, promotions, and displays are set up correctly - Build and maintain strong relationships with store staff - Identify and report competitor activity and in-store issues - Resolve day-to-day store concerns and escalate recurring challenges - Record store visits, insights, and actions in the company CRM - Retail Education & Engagement - Deliver in-store product training and education sessions - Support product launches and reinforce key selling points - Gather feedback from retail staff and share insights with the team - Answer product and service-related questions - Merchandising & Brand Activation - Set up and maintain visual merchandising displays - Execute custom builds and support flagship store activations - Track and manage inventory of merchandising materials - Prepare and organize campaign assets - Identify and report replenishment needs - Events & Promotions - Support in-store pop-ups, launches, and events - Represent the brand in a professional and compliant manner - Ensure all event materials and setups meet brand standards - Additional Duties - Take on other tasks aligned with retail execution and business priorities as assigned Qualifications - 1-3 years of experience in field sales, retail execution, merchandising, brand activation, or related commercial roles - Strong communication and presentation skills, with proven confidence engaging store managers and staff - Strong organization skills with the ability to follow structured coverage plans and execution standards - Comfortable working independently in a remote, field-based environment - Experience working with multi-banner or key account retail partners is an asset - Background in CPG, cannabis, beverage alcohol, or regulated retail environments is an asset - Experience using CRM platforms (e.g., Salesforce or similar) is an asset - Experience with in-store merchandising or trade asset deployment is an asset - Must reside in and have valid driver’s license and ability to travel within assigned location of work - Must have the ability to provide a criminal record check that is clear of any charges that could be related or have a direct correlation to the position or company - All employees must be 19+ Requirements - Reports To: National Sales Manager - Salary: Starts at $45,000 annually depending on experience Benefits - Group Health, Dental, and Vision benefits plan coverage upon start - Group RRSP/DPSP matching program after 3 months of employment Company Description Canada’s Island Garden Inc., commonly known for our FIGR, Piper’s Punch, and Riptides brands, is a proudly independent licensed producer based on Prince Edward Island who is looking to expand our internal sales team in Alberta (located in Calgary or Edmonton areas).