Burrell Behavioral Health

• Provide system-wide leadership for billing and client financial services operations. • Drive revenue cycle performance through effective reimbursement strategies, revenue optimization, and cash flow management. • Monitor key performance metrics and implement initiatives that improve outcomes and operational efficiency. • Partner with RCM leadership to establish annual quality, productivity, and performance goals. • Support budgeting, forecasting, staffing plans, and revenue modeling activities. • Identify and lead process improvement initiatives that enhance accuracy, efficiency, and financial performance. • Recruit, develop, coach, and retain high-performing team members and leaders. • Conduct performance reviews, provide ongoing feedback, and support professional growth. • Foster a culture of accountability, collaboration, innovation, and continuous improvement. • Ensure compliance with all federal, state, payer, accreditation, and organizational requirements. • Maintain alignment with company policies, procedures, and strategic objectives. • Monitor departmental performance and implement corrective action plans when necessary. • Provide oversight and guidance for complex billing issues and operational challenges. • Collaborate with executive and operational leaders on strategic initiatives and organization-wide projects.

• Provide individual, group, family, and/or other practical counseling in a variety of settings to meet the needs of the client/patient and their treatment goals. • Complete intake, screening, and/or comprehensive assessment processes within appropriate timeframes as designated by state regulatory/accreditation/agency standards. • Determine and document diagnoses based on comprehensive assessments. • Develop treatment plans for clients/patients in accordance with state regulatory/accreditation/agency standards that demonstrate individualization and evolution based on information gathered from assessments. • Participate in clinical staffing/treatment meetings, providing feedback on all pertinent cases. • Responsible for meeting department-specific Collaborative Service Goal (CSG) requirements. • Work closely with internal departments to ensure authorized services are approved and adequate information is provided within specified timeframes. • Document all services provided in accordance with state regulatory/accreditation/agency standards. • Ensure that services are entered within the appropriate timeframe and format, with notes referring to treatment plans. • Correct any file/charting deficiencies within the appropriate timeframe. • Assist clients/patients through the transition process and complete final correspondence such as transition summaries, plans, letters, etc. • Complete all mandatory training, meeting state regulatory/accreditation/agency standards. • Represent the agency within the community in a professional manner. • Maintain positive, professional relationships with referral sources, clients/patients, and coworkers, adhering to Code of Ethics and agency policies/procedures. • Handle crisis situations as they arise. • Participate in or coordinate emergency services to provide rapid aid in cases of crisis. • Assist with providing professional/clinical supervision to individuals in training once all professional requirements have been met. • Facilitate group counseling, group education, family therapy, and individual sessions, including specialty services such as trauma and co-occurring therapy. • Provide training and guidance on clinical issues and evidence-based practices. • Provide clinical consultation to treatment team members when necessary. • Demonstrate interest in the long-term and short-term goals and objectives of the company. • Perform other duties as assigned by leadership.

• Provide individual, group, family, and/or other practical counseling in a variety of settings to meet the needs of the client/patient and their treatment goals. • Complete intake, screening, and/or comprehensive assessment processes within appropriate timeframes as designated by state regulatory/accreditation/agency standards. • Determine and document diagnoses based on comprehensive assessments. • Develop treatment plans for clients/patients in accordance with state regulatory/accreditation/agency standards that demonstrate individualization and evolution based on information gathered from assessments. • Participate in clinical staffing/treatment meetings, providing feedback on all pertinent cases. • Responsible for meeting department-specific Collaborative Service Goal (CSG) requirements. • Work closely with internal departments to ensure authorized services are approved and adequate information is provided within specified timeframes. • Document all services provided in accordance with state regulatory/accreditation/agency standards. • Ensure that services are entered within the appropriate timeframe and format, with notes referring to treatment plans. • Correct any file/charting deficiencies within the appropriate timeframe. • Assist clients/patients through the transition process and complete final correspondence such as transition summaries, plans, letters, etc. • Complete all mandatory training, meeting state regulatory/accreditation/agency standards. • Represent the agency within the community in a professional manner. • Maintain positive, professional relationships with referral sources, clients/patients, and coworkers, adhering to Code of Ethics and agency policies/procedures. • Handle crisis situations as they arise. • Participate in or coordinate emergency services to provide rapid aid in cases of crisis. • Assist with providing professional/clinical supervision to individuals in training once all professional requirements have been met. • Facilitate group counseling, group education, family therapy, and individual sessions, including specialty services such as trauma and co-occurring therapy. • Provide training and guidance on clinical issues and evidence-based practices. • Provide clinical consultation to treatment team members when necessary. • Demonstrate interest in the long-term and short-term goals and objectives of the company. • Perform other duties as assigned by leadership.

• Deliver Impactful Therapy – Provide individual, group, family, and other practical counseling services in diverse settings to support clients in achieving their treatment goals. • Conduct Comprehensive Assessments – Complete intake, screening, and assessments promptly, ensuring compliance with state regulations and accreditation standards. • Develop Tailored Treatment Plans – Create personalized, evolving treatment plans that reflect client needs based on thorough assessments. • Collaborate in Clinical Meetings – Participate in case reviews and treatment planning meetings, offering valuable insights and feedback. • Meet Performance Goals – Fulfill department-specific Collaborative Service Goals (CSG) to maintain service excellence. • Navigate Authorization Processes – Coordinate with internal departments to ensure services are authorized and compliant with regulatory requirements. • Maintain Accurate Documentation – Record all services with precision and timeliness, ensuring compliance with state, accreditation, and agency guidelines. • Ensure Compliance & Quality – Address and resolve any documentation or charting deficiencies within required timeframes. • Support Client Transitions – Facilitate smooth client transitions by completing summaries, plans, and final correspondence. • Stay Ahead with Training – Complete all mandatory training to maintain compliance with state and accreditation requirements. • Represent the Agency with Excellence – Build strong, professional relationships with the community, clients, and referral sources while upholding the Code of Ethics and agency policies. • Manage Crisis Situations – Provide immediate intervention and coordinate emergency services as needed. • Offer Clinical Supervision – Guide and mentor individuals in training once all professional qualifications are met. • Lead Engaging Therapy Sessions – Facilitate group counseling, psychoeducational sessions, family therapy, and specialized treatments such as trauma and co-occurring therapy. • Champion Evidence-Based Practices – Provide training, guidance, and clinical consultation to team members, ensuring best practices in treatment. • Drive Organizational Success – Stay engaged with both the short-term and long-term objectives of the company, contributing to its mission and vision. • Take Initiative – Carry out additional responsibilities as assigned by leadership to support the organization's goals.

Title: National Service Line Director, School Based Services Location: Kansas City United States Job Description: Job Description: Job Summary: Responsible for strategic leadership, oversight, quality, and growth of school-based behavioral health programs across all markets. This position ensures consistent delivery of high-quality, 3-tier mental health services within K-12 school settings. This position will work closely with market leaders across the enterprise to ensure high-quality school-based programming is delivered consistently. Will support the oversight of clinical, administrative, and programmatic functions; ensure compliance with contractual, accreditation, and legal standards; guide program expansion; and support excellence in school and community partnerships. Essential Job Functions: - In partnership with market leadership teams, provides leadership, oversight, and strategic direction for all SBS programs across the enterprise. - Ensures high-quality program delivery, evidenced-based practices, and continuous improvement across all SBS. - Supports development, implementation, monitoring and evaluation of the Centerstone SBS model. Assists with workflows to support quality, efficiency, compliance, and exceptional client outcomes. - Serves as a content expert on the school-based services model, youth mental health, trauma-informed care and prevention/early intervention frameworks. - Serves as a main point of contact for market and regional school-based directors to ensure alignment of program delivery and adherence to best-practices. - Assists with the development and implementation of Tier One interventions for the organization. - Represent Centerstone as a subject matter expert locally, nationally and internationally. - Leads data-driven quality measurement for SBS programs including outcomes, partner and client satisfaction and program fidelity. - Participates in budgeting, forecasting, staffing and resource allocation discussions for SBS alongside market leadership teams. - Works collaboratively with cross-functional teams including CQI, HR, Finance, IT and Operations to support program and organization success. - Collaborates to ensure programs meet ethical and clinical standards in compliance with organizational and state accreditation requirements. Knowledge, Skills, and Abilities: - Effectively communicate via written, verbal, in person and virtual methods. - Demonstrates high-level customer service skills and professional etiquette. - Demonstrate knowledge and competency in school-based services best practices. - Competency in SBS program development, implementation, evaluation and scaling. - Ability to build strong relationships with school administrators, community stakeholders and interdisciplinary teams. - Strong leadership, coaching and team-building skills. - Ability to use data for decision-making, planning and quality improvement. Experience and Education Qualifications: - Master's degree in Behavioral Science, Psychology, Social Work, or related field required - Five years of related school-based services leadership experience required. - Clinical licensure preferred (LPC, MCSW, LMFT, etc.) Supervisory Requirements: - Communicate the strategic direction of the organization and encourage participation by all team members. - Provide leadership and guidance to all aspects of the department. - Take an active role in monitoring the identification, development, and execution of strategic objectives. - Involve, as appropriate, all team members to achieve goals. - Effectively communicate to team members any changes and newsworthy events within the department or company. - Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual - Champion change and effectively manage the implementation of new ideas. - Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company. Employment Requirements: - Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. - Completion of New Hire Orientation at the beginning of employment. - All training requirements including Relias at the beginning of employment and annually thereafter. - Current driver's license, acceptable driving record and current auto insurance. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Brightli is a Smoke and Tobacco Free Workplace.

• Provide system‑level leadership for the design, coordination, and delivery of clinical and operational training • Lead enterprise‑wide training initiatives and supervises Clinical Training Partners • Establish instructional standards and ensure training activities align with regulatory expectations • Monitor training effectiveness and support data‑informed decision‑making • Oversee compliance, quality, and continuous improvement for Continuing Education (CE) activities • Collaborate with leaders across Human Resources, Compliance, Credentialing, and IT/EHR

• Provide individual, group, family, and other practical counseling in various settings to meet client needs and treatment goals. • Complete intake/screening and comprehensive assessments within designated time frames. • Determine and document diagnoses based on comprehensive assessments. • Develop individualized treatment plans in accordance with state regulatory standards. • Participate in clinical staffing and treatment meetings, providing feedback on pertinent cases. • Collaborate with internal departments to ensure authorized services are approved. • Document all services provided in compliance with state regulations. • Assist clients through the transition process and complete necessary correspondence. • Represent the agency professionally within the community. • Handle crisis situations and coordinate emergency services as needed. • Facilitate group counseling, education, and individual sessions, including specialty services.

• Enterprise revenue strategy across a $1B+ healthcare system • Negotiation of high-impact Medicaid, Medicare, and commercial payer contracts • Development of value-based reimbursement models • End-to-end revenue cycle performance across multi-state operations • Optimization of reimbursement, cash flow, and revenue integrity • Alignment of revenue strategy with market expansion and service line growth

• Build and unify enterprise revenue strategy across a $1B+ healthcare system • Negotiate high-impact Medicaid, Medicare, and commercial payer contracts • Develop value-based reimbursement models • Oversee end-to-end revenue cycle performance across multi-state operations • Optimize reimbursement, cash flow, and revenue integrity

• Complete intake/screening and/or comprehensive assessment processes within designated time frames. • Determine and document diagnosis based on comprehensive assessment. • Develop treatment plans in accordance with state regulatory/CARF guidelines. • Participate in clinical staffing/treatment meetings and provide feedback on pertinent cases. • Adhere to weekly service provision model. • Work closely with the insurance department to ensure authorized services are approved and adequate information is provided within specified time frames.