Block Renovation

Block is looking for a Manager, Contractor Growth to own the strategy and execution behind contractor activation, engagement, and proposal conversion across our marketplace. This role sits at the intersection of revenue, contractor experience, and marketplace health. You’ll build the playbook for how we activate and enable contractors nationwide, and translate frontline insights into strategic improvements. The right person is entrepreneurial, analytical, and motivated to build something from the ground up, not just execute a predefined plan. Drive Contractor Activation & Engagement Own the activation strategy across markets, improving work order acceptance rates and contractor responsiveness Identify root causes behind low engagement, scope misalignment, or decline trends Design proactive outreach campaigns targeting declined work orders, expired matches, and inactive contractors Own the activation strategy across markets, improving work order acceptance rates and contractor responsiveness Identify root causes behind low engagement, scope misalignment, or decline trends Design proactive outreach campaigns targeting declined work orders, expired matches, and inactive contractors Own Proposal Conversion Remove friction between accepted work orders and published proposals, this is the highest revenue lever on the contractor side Build and iterate on training resources, support sessions, and scalable enablement processes Track conversion patterns and proactively intervene where contractors stall post-site visit Remove friction between accepted work orders and published proposals, this is the highest revenue lever on the contractor side Build and iterate on training resources, support sessions, and scalable enablement processes Track conversion patterns and proactively intervene where contractors stall post-site visit Shape Marketplace Strategy Through Insights Turn contractor conversations into actionable intelligence, surfacing patterns in decline reasons, UX friction, and supply-demand imbalances Partner with Product, Recruitment, and Sales to drive improvements across the platform Present recommendations to leadership backed by data and frontline context Turn contractor conversations into actionable intelligence, surfacing patterns in decline reasons, UX friction, and supply-demand imbalances Partner with Product, Recruitment, and Sales to drive improvements across the platform Present recommendations to leadership backed by data and frontline context

• Make 100+ outbound calls per day to franchise brands, restaurant groups, and multi-location businesses • Run cold outreach across phone, email, and LinkedIn • Learn and deliver a clear, repeatable pitch for Block’s commercial offering • Qualify prospects and schedule meetings for the commercial sales team • Maintain accurate activity, notes, and follow-ups in CRM • Track daily activity and performance metrics • Work closely with Sales and Leadership to continuously improve scripts, targeting, and messaging

• Lead and develop a team of 4–6 engineers through mentorship, coaching, and regular feedback, fostering a high-trust, inclusive, and delivery-focused environment • Spend approximately 50% of your time contributing directly to the codebase, owning meaningful product and platform work alongside your team • Partner closely with Product Management, Design, and Engineering Leadership to shape squad goals, scope work, and deliver against the roadmap • Actively participate in architectural decisions, technical design discussions, and code reviews to maintain a high bar for quality and maintainability • Lead by example in adopting and evolving AI-native, agentic development workflows, integrating them into how the team plans, builds, and ships software • Support execution by managing team capacity, prioritization, and delivery while balancing speed, quality, and technical health • Collaborate with Engineering Leadership to evolve standards, processes, and best practices across the organization