Blenderbox, Inc.

• Conduct a comprehensive audit of our AWS-based infrastructure (including ECS, Fargate, Terraform IaC, CloudWatch/Sentry monitoring, and disaster recovery setups) and Python/Django application to identify scalability, performance, reliability, and security gaps. • Recommend and implement best practices for high-availability architectures, fault-tolerant mechanisms, and elastic scaling to handle high-traffic scenarios without downtime. • Design and set up a shared tenant instance model, ensuring data isolation, independent scaling per tenant, and compliance with security standards. • Facilitate load testing processes to identify performance optimization opportunities. • Collaborate with our engineering team to enhance CI/CD pipelines, automate deployments, and integrate observability tools for proactive monitoring and alerting.

• Own and drive the development of new product features and enhance existing • Develop software components that are efficient and scalable • Maintain a high level of quality for software deliverables • Review and provide feedback on PRs from other team members • Collaborate on requirements definition and product design & development • Participate in sprint planning, backlog refinement and estimation • Collaborate closely with Product Managers and Designers to advise on technical feasibility of proposed design approaches • Actively participate in evolving our engineering quality standards • Provide strong thought leadership on emerging technologies

• Translate complex functional, technical, and business requirements into efficient and scalable software designs by taking into account time and financial constraints. • Collaborate closely with UX / UI Designers and advise on technical feasibility of proposed design approaches. • Provide technical oversight of product delivery, from initial scoping, architecture to hands-on feature execution. • Contribute technical expertise in key client meetings and communications. • Help define and enforce quality engineering standards. • Provide strong thought leadership on emerging technologies. • Conduct internal training in areas in which you specialize.

• Own and drive the development of new product features and enhance existing • Develop software components that are efficient and scalable • Maintain a high level of quality for software deliverables • Review and provide feedback on PRs from other team members • Collaborate on requirements definition and product design & development • Participate in sprint planning, backlog refinement and estimation • Collaborate closely with Product Managers and Designers to advise on technical feasibility of proposed design approaches • Actively participate in evolving our engineering quality standards • Provide strong thought leadership on emerging technologies

• Integrate functional, technical, and business requirements into efficient and scalable software designs • Collaborate with UX / UI Designers and advise on technical feasibility of proposed design approaches. • Compose and maintain detailed technical specifications. • Groom project backlog, coordinate execution with other team members and oversee the quality of deliverables • Solve technical challenges using available open source software and follow modern engineering best practices. • Write secure, performant, maintainable and testable code. • Proactively raise and help resolve issues throughout the software product lifecycle. • Contribute technical expertise in client meetings and communications. • Proactively and clearly communicate technical risks and tradeoffs to both technical and non-technical stakeholders.

• Work cross-functionally to define the optimal solution to customer problems. • Conduct product discovery, qualitative and quantitative research, ideation, prototyping, stakeholder interviews. • Enhance product experience, reliability, security & privacy, data protection and compliance, performance and accessibility. • Compose and refine product specifications, define epics, write user stories, acceptance criteria and QA steps. • Work with engineers to deliver software that is robust, scalable and maintainable. • Compose and maintain client-facing and internal product documentation. • Triage defects and define a path for resolution. • Communicate priorities and responsibilities to the team and facilitate the delivery of a quality product within timeline and budget. • Effectively balance analytical & creative thinking with a hands-on, pragmatic approach to driving progress and adapting to evolving customer needs. • Establish and maintain effective communication with customers and internal stakeholders. • Maintain and evolve knowledge of customer experience and technology trends.

• Plan and conduct qualitative research using a range of methods, including one-on-one interviews, group-based research, contextual inquiry, and evaluative usability testing • Engage stakeholders and users across multiple roles and teams to understand needs, workflows, constraints, and opportunities • Collaborate with project teams to define research goals, user groups, and the questions, assumptions, and risks to be explored through research • Develop research plans, discussion guides, and supporting documentation • Adapt research approaches as project scope, constraints, or timelines evolve • Analyze research inputs to identify patterns, themes, risks, and opportunity areas • Incorporate findings from content audits, UX audits, workflow reviews, accessibility audits, and existing documentation as inputs to research synthesis • Triangulate qualitative findings with other available inputs (e.g., surveys, audits, operational data) to strengthen insights and recommendations • Translate research into clear, actionable insights that inform strategy, design decisions, and prioritization • Design and facilitate workshops or working sessions to validate findings, explore opportunities, or align stakeholders • Prepare materials, support facilitation planning, and synthesize outcomes • Partner closely with UX designers and project managers to ensure research insights translate into meaningful next steps • Prepare and contribute to key research outputs, including findings and insights documentation, research readouts and presentation decks, opportunity framing and early directional recommendations, and clear articulation of research-informed next steps • Present research findings to client teams, including facilitating readouts and supporting leadership discussions • Work closely with UX designers, product managers, and technical partners to integrate research into active project workflows • Review and contribute feedback on research artifacts, synthesis, or findings as part of collaborative team work

• Lead stakeholder research, discovery interviews, and requirements gathering to inform UX and experience strategy • Synthesize user needs, business goals, policy constraints, and technical considerations into clear experience direction • Define experience principles, success criteria, and structural approaches for digital products and services • Develop and own UX artifacts including personas, user journeys, service blueprints, workflows, and information architecture • Define content strategy as part of the overall UX approach, focusing on content structure, hierarchy, sequencing, and clarity • Create and document content models that support scalable, reusable, and accessible user experiences • Define UX and content strategies that account for underlying data models, CMS structures, system integrations, and technical constraints • Shape UX strategy for CMS-backed and data-driven digital systems, including public-facing experiences and supporting administrative or operational interfaces • Collaborate with UX/UI Product Designers to ensure design systems and component patterns align with experience strategy, content models, and system requirements • Review and guide design work to ensure usability, accessibility, and alignment with requirements and constraints • Collaborate with engineers and technical leads to ensure UX and content strategies are feasible and well-integrated into technical solutions • Participate in client workshops and presentations, clearly communicating experience decisions, tradeoffs, and rationale

• Own experience strategy end-to-end across complex digital projects • Lead stakeholder research, discovery interviews, and requirements gathering in ambiguous or politically complex environments • Synthesize user needs, business goals, policy constraints, and technical realities into clear, defensible experience strategy • Define experience principles, success criteria, and structural approaches that guide design and delivery • Develop and own UX artifacts including personas, user journeys, service blueprints, workflows, and information architecture • Define content strategy as part of the overall UX approach, focusing on structure, hierarchy, sequencing, and clarity • Create and document content models that support scalable, reusable, and accessible user experiences • Define UX and content strategies that account for underlying data models, CMS structures, system integrations, and technical constraints • Shape UX strategy for CMS-backed and data-driven digital systems, including public-facing experiences and supporting administrative or operational interfaces • Collaborate with UX/UI Product Designers to ensure design systems and component patterns align with experience strategy, content models, and system requirements • Provide strategic guidance and quality oversight throughout design and implementation • Collaborate with engineers and technical leads to anticipate risks and ensure strategies are feasible and sustainable • Lead or co-lead client workshops and presentations, clearly communicating recommendations, tradeoffs, and rationale