BlackHawk Data

Role Description BlackHawk Data is seeking a sharp, forward-thinking System Engineer to help shape mission-critical technology environments for the world’s most complex enterprises. This role involves collaborating with cross-functional teams to support business operations and deliver reliable technology solutions. The System Engineer will troubleshoot complex technical issues and proactively identify opportunities for system improvements. A strong focus on scalability, efficiency, and compliance is essential to meet organizational goals. If you are energized by complex challenges, passionate about cutting-edge tech, and eager to leave your mark on industries that keep the world moving, we want to meet you. Key Responsibilities: - Identity & Access Management - Design, implement, and manage enterprise identity solutions using Microsoft Entra ID (Azure AD). - Implement conditional access policies, identity governance frameworks, and SSO integrations across hybrid environments. - Microsoft 365 & Cloud Services Administration - Manage, monitor, and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Microsoft Teams, Intune, and Microsoft Defender for Endpoint. - Administer core network services (DNS, DHCP, etc.) and automate routine tasks using PowerShell scripting and Microsoft Graph API. - Deploy and manage Azure services including virtual machines, virtual networks, application gateways, and hybrid connectivity solutions. - Infrastructure & Virtualization Management - Administer enterprise virtualization platforms and hyper-converged infrastructures. - Manage server hardware such as Dell vxRail, Cisco UCS, and standalone servers. - Oversee enterprise storage systems, SAN/NAS, and Fiber Channel fabrics. - Multi-Platform Systems Administration - Maintain and support Linux-based systems (Ubuntu, RHEL, CentOS, etc.). - Perform system hardening, patch management, and configuration management using industry best practices. - Troubleshoot complex system issues and optimize performance. - Cloud Infrastructure & DevOps - Lead cloud infrastructure initiatives within Azure and AWS platforms. - Implement Infrastructure-as-Code (IaC) using Terraform and Ansible. - Develop system automation scripting solutions using Python, Bash, and PowerShell. - Manage development and version control using Git with GitHub/GitLab platforms. - Security & Monitoring Operations - Deploy and manage comprehensive security solutions including EDR, MDR, email security gateways, and DNS filtering. - Implement and maintain NMS, PSA, and centralized logging solutions. - Conduct proactive system health monitoring, optimization, and incident response. - Enterprise Support & Documentation - Provide Tier 3 technical support for critical enterprise systems, ensuring 99.9% uptime, rapid issue resolution, and infrastructure performance. - Design and maintain scalable, secure, and highly available system architectures following industry standards and compliance requirements. - Create and maintain comprehensive documentation including system configs, SOPs, runbooks, and BC/DR plans. - Continuous Improvement & Integration - Evaluate, test, and implement emerging technologies to enhance operational efficiency and security posture. - Lead system integration projects and automation initiatives. Qualifications - 7+ years of progressive experience in systems engineering, infrastructure administration, or related IT roles with increasing responsibility. - Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent professional experience. - Proven track record of leading technical projects and mentoring junior staff members. Requirements - Expert-level proficiency with Microsoft technologies including Active Directory, Microsoft 365 administration, Exchange Online, and PowerShell scripting. - Advanced experience with Microsoft Entra ID (Azure AD) including conditional access, identity governance, privileged access management, and SSO. - Hands-on experience with Microsoft Intune, Defender for Endpoint, and RMM tools. - Hands-on experience with Azure services including virtual machines, virtual networks, application gateways, and storage solutions. - Hands-on experience with AWS services including VPCs, Route53, EC2, S3, and network security configurations. - Ability to design and implement cloud migrations and hybrid connectivity solutions. - Advanced enterprise expertise with VMware vSphere (ESXi, vCenter, NSX, vSAN). - Proven experience managing enterprise server hardware (Dell vxRail, Cisco UCS). - In-depth knowledge of enterprise storage technologies such as Pure Storage, NetApp, SAN/NAS solutions, and Fiber Channel fabric management. - Strong Linux administration skills on multiple distributions (Ubuntu, RHEL, CentOS). - Experience with system hardening, patch management, config management tools. - Advanced scripting capabilities with PowerShell, Python, and Bash. - Proficiency with GitHub/GitLab, Git version control and pipeline integration. - Experience with configuration management tools such as Ansible. - Comprehensive understanding of enterprise security tools including EDR, MDR, email security, and DNS filtering solutions. - Experience with NMS systems, SIEM platforms, and centralized logging solutions. - Strong understanding of compliance frameworks and security best practices. - Solid foundation in networking with TCP/IP, DNS, DHCP, VPNs, FW management. - Experience with hybrid identity models / federation services (ADFS, SAML, OAuth). - Proven ability in system integration, API management, and automation. - Experience with enterprise monitoring tools and automated deployment solutions. - Working knowledge of ITIL practices and service management methodologies/tools. - Understanding of change management processes and documentation standards. - Strong project management capabilities with experience leading technical efforts. - Powerful troubleshooting / problem-solving skills with ability to work under pressure. - Demonstrated ability to work both independently and collaboratively. - Strong written and verbal communication skills for stakeholder interaction. Benefits - Competitive Pay. - Up to 22 days of PTO. - Comprehensive health, dental, vision, and 401(k). - Regular coaching, career development, and advancement path. - A collaborative culture that celebrates learning, innovation, and high performance.