Bits In Glass

• Gather and document business and functional requirements from stakeholders • Translate requirements into clear user stories, epics, and acceptance criteria • Analyze customer data and usage to identify insights and improvement opportunities • Map and optimize business processes and customer workflows • Model and support implementation of process automation • Collaborate with technical teams to deliver CRM solutions and customizations • Validate system designs and implementations against business requirements • Engage with clients to support adoption and resolve delivery challenges • Lead or support client training and onboarding

• Design, develop, and maintain applications and system workflows using C#, ASP.NET Core, SQL, and Python • Build and enhance web applications using ASP.NET Core • Collaborate with cross-functional teams to gather and refine business and system requirements • Develop solutions to automate and streamline internal processes and integrations • Work with Azure services, including Azure DevOps and Application Insights, to support development, monitoring, and deployment • Design and work with Cosmos DB (NoSQL) data models and environments • Participate in code reviews, testing, and quality assurance to ensure high standards • Troubleshoot, debug, and optimize application performance • Contribute to documentation and knowledge sharing across the team

• Support Project Managers with end-to-end delivery of software and automation projects for our clients. • Help drive the project lifecycle by coordinating schedules, tasks, resources, and communications. • Organize and facilitate project meetings: prepare agendas, take minutes, and follow up on action items. • Track project progress, identify risks or delays, and escalate issues when needed. • Maintain project documentation including status reports, change requests, and risk logs. • Communicate project status to stakeholders in a timely and professional manner. • Act as a liaison between clients, internal delivery teams, and other stakeholders. • Ensure alignment on project goals, timelines, and deliverables. • Support client onboarding and help foster a positive client experience. • Help ensure adherence to BIG’s project delivery methodology and DSMO standards. • Contribute to continuous improvement initiatives by suggesting process and tool enhancements. • Support project closeout activities, including lessons learned and documentation handoff.

Join a company that’s leading the way in AI and automation consulting. Our portfolio encompasses over 10 top technologies across business applications, data, processes, cloud, and AI. At Bits In Glass, you’ll do meaningful work with a supportive, driven team that loves to collaborate and celebrate wins together. Whether you’re coding, consulting or bringing bold ideas to the table, you’ll tackle real business challenges, grow your skills, and make a BIG impact. At Bits In Glass (BIG), we’re redefining digital transformation through AI, cloud, and automation. With expertise across 10+ top enterprise platforms, we help clients integrate data, automate processes, and modernize applications. Whether you’re architecting solutions or shaping pre-sales strategy, you’ll make an immediate impact—supported by a collaborative culture recognized globally as a Great Place to Work. We’re currently looking for a Senior Appian Developer to join our dynamic team of experts and help design, build, and deliver impactful automation solutions for our clients worldwide. Roles and Responsibilities : Design, develop, and implement Appian-based solutions that meet business and technical requirements.