Bell Media

• Own and build strong relationships with your clients as a trusted business partner • Drive digital marketing strategies and campaigns for your clients that achieve measurable results • Own and deliver regular monthly business reviews, presenting performance insights and strategic recommendations to client stakeholders • Ensure the timely and successful delivery of our solutions according to the client's desired outcomes • Track and report on key marketing metrics • Proactively communicate internally and externally • Collaborate with sales on renewals, expansions, and upsell opportunities in pursuit of a monthly revenue goal • Maintain accurate and up-to-date client records across internal platforms and CRM tools • Assist with high-priority requests or issue escalations as needed

• Write compelling marketing copy across a variety of content deliverables, including websites, blogs, landing pages, print mailers, video scripts, digital/social ads, and other creative assets • Refresh and optimize existing blog, landing page, and website content to improve user experience, maintain brand positioning/messaging, and better align the work to a client’s other marketing campaigns and larger business goals • Work closely with other members of the Content, SEO, and Design teams to incorporate SEO & GEO (generative engine optimization) goals into rich website content while still prioritizing user experience • Generate keyword ideas and conduct keyword research using dedicated software • Use keyword research and other industry research to create quality content strategies for website and blog pages • Perform quality assurance checks on content written by other team members, including thorough proofreading • Attend and participate in client onboarding & brainstorming meetings to gain an understanding of the tone and goal of the copy required • Skillfully interview clients about their company history, differentiators, brand voice, target audience, and service offerings to align copy with their stated goals and outcomes • Keep track of multiple deadlines and client projects, ensuring timely delivery of assignments without sacrificing quality • Partner with the internal Sales, Project Management, and Customer Service teams to ensure alignment on client accounts and provide status updates on content delivery deadlines • Understand basic reporting metrics and platforms, and adapt findings into actionable items to improve the work and ongoing performance • Attend regular department and company-wide meetings to stay abreast of the latest industry developments and company initiatives • Participate in and contribute to ongoing team trainings for consistent team growth