AVIPAM Viagens & Turismo

• Operate AVIPAM systems quickly to complete emergency domestic and international travel requests; • Search for, book, and confirm services according to the client's urgency and needs; • Have deep knowledge of the client's travel policies to provide accurate guidance, even in emergency situations, ensuring consultative and personalized support; • Offer viable alternatives and quick guidance for transportation and accommodation; • Respond accurately and promptly within critical timeframes; • Comply with supplier rules, even in last-minute situations; • Provide information on fares, currency exchange, and penalties to enable quick, effective decisions; • Ensure compliance with legal requirements (passports, visas, etc.); • Serve with a focus on customer experience and immediate solutions; • Align service delivery with AVIPAM's and clients' strategies.