AutoCamp

• Source, negotiate, and close new third-party management agreements (HMAs), branded affiliations, and other growth-related partnerships. • Develop and implement a comprehensive outbound solicitation strategy to uncover opportunities in targeted markets. • Prepare tailored pitch materials, RFP responses, and lead presentations to secure new business. • Represent AutoCamp in external meetings, industry events, and conferences to build brand visibility and partnership pipelines. • Build and maintain deep relationships with owners, family offices, private equity firms, lenders, brokers, consultants, and other key industry stakeholders. • Serve as a primary point of contact for potential partners from initial outreach through signed agreement and handoff to operations. • Ensure a high-quality partner experience through clear communication, responsiveness, and thoughtful deal structuring. • Lead the negotiation of HMAs, term sheets, and other partnership agreements. • Collaborate with internal stakeholders—including Finance, Operations, and Brand—to align deal terms with AutoCamp’s strategic and operational goals. • Coordinate the due diligence, proforma development, and transition processes for new managed or affiliated properties. • Work with internal teams to craft competitive, financially sound proposals that highlight AutoCamp’s unique value proposition. • Conduct high-level market research and stay informed of industry trends, competitive activity, and market dynamics. • Identify new partnership models and expansion strategies aligned with AutoCamp’s brand and growth objectives. • Provide regular reporting on pipeline status, deal progress, and strategic initiatives to the executive team.

• Responsible for all reservations sales operations. • Ensure outstanding guest service is provided on each and every call. • Coach the reservations team to exceed their revenue and guest delight goals. • Manage a remote team of reservations agents. • Utilize technology to maximize efficiency and effectiveness. • Scale up in-house reservations team based on growth. • Create Agent Training materials. • Manage systems of integrated, hospitality-focused call tracking software. • Participate in the hiring process. • Monitor and develop Team Member performance. • Initiate and implement up-selling techniques to promote services.

• Capture sales from incoming reservations calls and coordinate details of each reservation focused on converting inquiries into bookings. • Solicit and convert bookings for hot leads database. • Processing online reservations and responding to guest email inquiries and comments. • Run daily reports for reservations, revenue management and operational departments. • Answer General Reservations e-mails and forward any inquiries group sales. • Maintain expert knowledge of all AutoCamp promotions and packages. • Maintain expert knowledge of all AutoCamp booking policies. • Up-sell rooms and add-on’s where possible according to established procedures to maximize revenues. • Handle guest complaints where applicable. • Process Transient, Group, Wholesale and OTA reservations. • Call to confirm and/or guarantee non-guaranteed reservations, as well as clear wait-listed reservations. • Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guest arrival. • Interacting professionally with guests in both email and face to face interactions. • Comply with Autocamp standards while working harmoniously and professionally with co-workers and guests.