Atria Institute

• Identify the highest-leverage opportunities for agentic systems and emerging technologies across Product, Design, and Engineering workflows • Map end-to-end workflows and turn ambiguous opportunities into clear technical strategies and phased execution plans • Prioritize work based on measurable business value, technical feasibility, operational risk, and adoption potential • Help Atria stay current on meaningful advances in emerging technologies and translate them into practical plans • Architect and build Atria’s internal platforms for agentic workflows, including context retrieval, integrations, permissions, validation, observability, and auditability • Design reusable services, APIs, patterns, and interfaces that support AI-assisted workflows across planning, implementation, review, release, and incident response • Build and ship high-impact workflow improvements yourself, especially in the highest-priority and most technically challenging areas • Create systems that can safely combine context across code, documentation, design files, collaboration tools, analytics, and other internal sources • Define integration patterns that allow new workflows to be added without rebuilding core primitives every time • Establish evaluation frameworks for agentic systems • Define how output quality is measured and how systems are monitored over time for drift, regressions, and operational failures • Instrument workflows with meaningful metrics tied to adoption, cycle time, review efficiency, quality, reliability, and user trust • Partner with Foundations Engineering and other stakeholders to implement appropriate controls around permissions, access, audit trails, vendor risk, and sensitive data handling • Define where agents can act autonomously, where human approval is required, and how those boundaries are enforced in tooling • Create playbooks, standards, and training that help engineers, product managers, and designers adopt effective AI-assisted ways of working • Raise the bar on internal practices around context management, prompt and workflow design, evaluation, and safe rollout • Serve as a trusted technical leader across teams, influencing direction through strong judgment, credibility, and hands-on execution • Mentor engineers through design guidance, implementation partnership, and thoughtful code review • Help teams distinguish between impressive demos and durable production systems

• Define, champion, and evolve a multi-year design vision and strategy for the Atria experience, in alignment with company goals and product roadmap. • Serve as the principal design voice in strategic conversations, influencing at all levels of the organization. • Advocate for a member-first approach, ensuring high craft, empathy, and precise attention to detail in all design decisions. • Lead design for high-impact initiatives, from concept to launch, across multiple platforms and touchpoints. • Design quality significantly exceeds that typically found in healthcare and matches the high-touch, luxury physical experience provided at the Atria Institute. • Evolve Atria's design system into a world-class language, ensuring scalability and brand consistency across all member-facing products • Integrate service design thinking to connect digital and physical member experiences. • Drive the use of qualitative and quantitative insights to inform design decisions. • Identify emerging trends and technologies in design, health tech, and consumer experiences, applying them to push Atria’s work forward. • Conduct UX research to validate and iterate on concepts, ensuring measurable impact on member satisfaction and engagement. • Partner closely with peers in product, design, data, and engineering to align design direction with broader strategic goals. • Influence and drive alignment across multidisciplinary stakeholders • Establish and track design KPIs tied to member engagement, retention, and satisfaction in collaboration with product partners • Continuously refine the design process to improve speed, quality, and collaboration.

About Atria Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases. Each member’s care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals. Role Overview Atria Health is seeking a highly experienced and visionary Principal Designer. As a senior-level individual contributor in the design team, you will work with the Clinical Experience, Member Experience, and Care Delivery teams to design experiences across mobile, web, and in-practice interactions, ensuring every touchpoint with Atria is seamless, intuitive, and deeply human. This role is both strategic and hands-on—you will shape our design direction, set the standard for craft and quality, and drive the evolution of our design systems. You will partner closely with product, engineering, design, operations, and clinical teams to translate complex healthcare data and personalized care into experiences that are both emotionally engaging and operationally effective. The ideal candidate is a design leader with a track record of creating category-defining work, ideally in health tech or consumer wellness, and thrives at the intersection of vision-setting and execution. Key Responsibilities Design Strategy & Leadership - Define, champion, and evolve a multi-year design vision and strategy for the Atria experience, in alignment with company goals and product roadmap. - Serve as the principal design voice in strategic conversations, influencing at all levels of the organization. - Advocate for a member-first approach, ensuring high craft, empathy, and precise attention to detail in all design decisions. End-to-End Experience Ownership - Lead design for high-impact initiatives, from concept to launch, across multiple platforms and touchpoints. - Design quality significantly exceeds that typically found in healthcare and matches the high-touch, luxury physical experience provided at the Atria Institute. - Evolve Atria's design system into a world-class language, ensuring scalability and brand consistency across all member-facing products - Integrate service design thinking to connect digital and physical member experiences. Research, Insights & Innovation - Drive the use of qualitative and quantitative insights to inform design decisions. - Identify emerging trends and technologies in design, health tech, and consumer experiences, applying them to push Atria’s work forward. - Conduct UX research to validate and iterate on concepts, ensuring measurable impact on member satisfaction and engagement. Team & Influence - Partner closely with peers in product, design, data, and engineering to align design direction with broader strategic goals. - Influence and drive alignment across multidisciplinary stakeholders Performance & Continuous Improvement - Establish and track design KPIs tied to member engagement, retention, and satisfaction in collaboration with product partners - Continuously refine the design process to improve speed, quality, and collaboration.

• Providing cross-team technical leadership • Driving complex, multi-team initiatives from idea to launch • Partnering closely with Product, Design, and Clinical leaders to ship measurable outcomes • Collaborate with product managers and engineering leads to shape how features are built, ensure architectural consistency across teams, and take ownership of end-to-end execution for complex projects • Define solutions to ensure strong monitoring and clean analytics in Mixpanel • Work with product managers, designers, and clinical leaders to turn ambiguous problems into clear technical strategies and execution plans • Own end-to-end delivery for complex initiatives that cut across multiple product teams and services • Personally execute on the highest-priority and most technically challenging projects, setting the standard for quality, velocity, and collaboration • Define and evolve the architecture for core product areas (e.g. member journeys, clinical workflows, care coordination) • Design APIs, data models, and integration patterns that make it easy to build new clinical and member experiences without re-inventing the wheel • Raise the bar on reliability and performance: drive SLOs, capacity planning, and incident-ready designs for the systems you own • Embed testability in designs: meaningful unit/functional tests, contract tests between services, and automated checks where they matter most • Ensure new features are instrumented with high-quality analytics in Mixpanel and that events and properties are consistent across products • Work with Product and Data to set up dashboards and monitoring that actually reflect user and clinical outcomes, not just vanity metrics • Drive post-incident reviews and systemic improvements when things break • Mentor senior and mid-level engineers through design guidance, pairing, and thoughtful code review • Help define and uphold engineering standards: coding conventions, architecture patterns, documentation norms • Model a pragmatic, product-focused mindset: balancing high standards with iterative delivery and experiments.

• Define and drive the technical vision for DevOps practices across the organization • Lead architecture decisions for infrastructure, CI/CD pipelines, and cloud resources • Serve as a technical escalation point for complex infrastructure challenges • Conduct design reviews and provide guidance on reliability, security, and scalability • Design, build, and maintain cloud infrastructure on Google Cloud Platform using Terraform • Own and improve CI/CD pipelines to enable fast, safe deployments • Implement and maintain monitoring, alerting, and observability systems • Drive incident response processes and lead post-mortems to improve system resilience • Partner with product engineering teams to understand their infrastructure needs and translate them into scalable solutions • Work closely with Security to implement and maintain compliance and security best practices • Collaborate with Product and Engineering leadership on capacity planning and technical roadmaps • Mentor and coach DevOps engineers, fostering growth and technical development • Establish and document DevOps standards, runbooks, and best practices • Champion a culture of reliability, automation, and continuous improvement

• Building high-quality product features across our stack (web, mobile, backend) • Owning projects end to end, from design to launch and iteration • Partnering closely with Product, Design, and Clinical teams to ship measurable outcomes • Collaborate with product managers, designers, and clinicians to turn product requirements into clear technical plans. • Own end-to-end delivery of features and services: design, implementation, testing, rollout, and iteration. • Design and implement APIs, data models, and integrations supporting your core domain (member journeys, clinical workflows, care coordination) • Contribute to evolving our architecture so teams can build new experiences quickly without re-inventing the wheel. • Build with reliability and performance in mind: help define graceful failure modes, timeouts, and efficient queries. • Participate in design reviews and RFCs, bringing a pragmatic, product-focused perspective. • Write well-tested code with meaningful unit tests and integration tests, • Instrument features with high-quality analytics in Mixpanel, using consistent events and properties across products. • Help maintain dashboards and alerts that reflect real user outcomes • Contribute to and uphold engineering standards: coding conventions, design patterns, documentation practices. • Give thoughtful and constructive code reviews

• Design, build, and maintain scalable data pipelines and ETL/ELT workflows • Help to own and improve our data warehouse architecture in Snowflake • Implement data modeling best practices to support analytics and reporting needs • Drive data quality initiatives, including validation, testing, and monitoring frameworks • Partner with product engineering teams to design data contracts and integrate data capture into applications • Work closely with Analytics and Business Intelligence teams to understand reporting needs and deliver reliable data products • Collaborate with Security and Compliance to implement data governance and privacy best practices • Partner with Product and Engineering leadership on data strategy and technical roadmaps • Collaborate with Clinicians and Clinical Researchers to ensure they have the data available to deliver on their projects and support patient care • Work with Analysts to decrease latency, improve testability and integrate with de-identification providers to meet our goals and regulatory needs • Mentor and coach more junior data engineers, fostering growth and technical development • Establish and document data engineering standards, patterns, and best practices • Champion a culture of data quality, automation, and continuous improvement

• Define and drive the technical vision for the Platform Engineering team • Lead architecture decisions for integration patterns, caching infrastructure, and shared services • Serve as a technical escalation point for complex platform challenges • Conduct design reviews and ensure platform services meet reliability, performance, and security standards • Own the design, implementation, and maintenance of Athena EMR integrations • Build scalable, resilient integration patterns for clinical data synchronization • Partner with Clinical Experience and Care Delivery teams to understand integration requirements and deliver solutions that meet clinical workflows • Design and implement caching strategies to improve application performance and reduce external API dependencies • Build and maintain caching infrastructure with appropriate invalidation patterns • Monitor and optimize platform performance, identifying bottlenecks and implementing improvements • Establish caching best practices and patterns for product teams to adopt • Act as a partner to product engineering teams, understanding their needs and providing platform solutions that accelerate development • Build and maintain shared libraries, SDKs, and internal APIs that improve developer productivity • Create documentation, examples, and guidelines for consuming platform services • Provide technical guidance and support during product team integration efforts • Work closely with DevOps to ensure platform services are deployed reliably and monitored effectively • Partner with Security and Compliance to maintain HIPAA compliance across integrations and data handling • Collaborate with Engineering leadership on platform roadmap and prioritization

• Define and drive the technical vision for DevOps practices across the organization • Lead architecture decisions for infrastructure, CI/CD pipelines, and cloud resources • Serve as a technical escalation point for complex infrastructure challenges • Conduct design reviews and provide guidance on reliability, security, and scalability • Design, build, and maintain cloud infrastructure on Google Cloud Platform using Terraform • Own and improve CI/CD pipelines to enable fast, safe deployments • Implement and maintain monitoring, alerting, and observability systems • Drive incident response processes and lead post-mortems to improve system resilience • Partner with product engineering teams to understand their infrastructure needs and translate them into scalable solutions • Work closely with Security to implement and maintain compliance and security best practices • Collaborate with Product and Engineering leadership on capacity planning and technical roadmaps • Mentor and coach DevOps engineers, fostering growth and technical development • Establish and document DevOps standards, runbooks, and best practices • Champion a culture of reliability, automation, and continuous improvement

• Design, build, and maintain scalable data pipelines and ETL/ELT workflows • Help to own and improve our data warehouse architecture in Snowflake • Implement data modeling best practices to support analytics and reporting needs • Drive data quality initiatives, including validation, testing, and monitoring frameworks • Partner with product engineering teams to design data contracts and integrate data capture into applications • Work closely with Analytics and Business Intelligence teams to understand reporting needs and deliver reliable data products • Collaborate with Security and Compliance to implement data governance and privacy best practices • Partner with Product and Engineering leadership on data strategy and technical roadmaps • Collaborate with Clinicians and Clinical Researchers to ensure they have the data available to deliver on their projects and support patient care • Work with our Analysts to decrease latency, improve testability and integrate with de-identification providers to meet our goals and regulatory needs • Mentor and coach more junior data engineers, fostering growth and technical development • Establish and document data engineering standards, patterns, and best practices • Champion a culture of data quality, automation, and continuous improvement