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Atomicwork

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Atomicwork is the leading provider of agentic service management solution, empowering IT teams to achieve more for their business. Our unified and modern service management platform combines AI Agents, Modern Service Platform, and AI Automation Engine to simplify enterprise support and service operations to drive business growth.

1 open roleTeam 112Since 2022Latest: Feb 11, 2026, 12:00 AM UTC
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1 Jobs

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Applied AI Engineer

Atomicwork

Atomicwork is the leading provider of agentic service management solution, empowering IT teams to achieve more for their business. Our unified and modern service management platform combines AI Agents, Modern Service Platform, and AI Automation Engine to simplify enterprise support and service operations to drive business growth.

AI Engineer124 days ago
OtherRemoteMid LevelTeam 112Since 2022

We’re looking for an Applied AI Engineer to join our Engineering team to design, build, evaluate, and deploy intelligent AI systems that power enterprise workflows, autonomous assistants, and machine-assisted task automation. This role is based out of our US office and comes with competitive pay and practical benefits for you and your family. We’re looking for strong problem solvers who’ve shipped impactful AI-driven functionality before and can scale our platform intelligence with quality and ownership. What you'll do — responsibilities Design, build, and fine-tune transformer-based and retrieval-augmented models for natural language understanding, intent classification, summarization, and context-aware reasoning. Develop AI components that power automated knowledge search, semantic retrieval, agentic task orchestration, and conversational assistants. Integrate AI systems with production data pipelines in a scalable and secure way. Build evaluation pipelines, define metrics, and establish performance and reliability benchmarks for AI features. Collaborate with engineering, data, and product teams to productize models with observability, monitoring, and continuous improvement. Participate in code reviews, architecture discussions, and cross-team problem solving. Take end-to-end ownership of features — from problem definition to deployment and performance monitoring. What we’re looking for (qualifications) Take full responsibility for wins and setbacks. Mastery: Commit to continuous learning and improvement. Impatience: Move with urgency towards outcomes. Customer Obsession: Put customer value at the heart of every decision.

United States