AssureCare LLC

• Provides support via phone, e-mail and chat to employees of AssureCare clients • Proficient with, and provides support for, MedCompass (CCM) • Handles 40-50 issues per day efficiently and appropriately • Maintains regular and punctual attendance • Maintains One Note, adding additional information/troubleshooting steps • Effectively manages all created tickets in various ticket states • Follows proper follow-up procedures for created tickets • Proficient with Ring Central, including its Meeting functions • Conducts self in a manner that is consistent with client service expectations • Perform other duties as assigned