Argos Multilingual

• Analysis and development of IT projects • Project design in accordance with Project Management or client needs • Implementation of projects according to defined requirements using tools, languages and scripts in required development environment. • Application of best programming practices in respective languages/scripts and in key areas of operation. • Creation of unit tests and documentation. • Project deployment and upkeep of projects in production. • Continuous debugging and improvement of existing projects. • Observation of the health of existing projects and products. • Knowledge distribution with team members and offering assistance when needed. • Research and development into new technologies and solutions. • Any other tasks as requested by the supervisor. • Any other tasks as required by the system documentation and Argos-certified ISO standards.

• Team Leadership & People Development • Own the hiring, onboarding, development, and retention of engineers. • Conduct regular 1:1s with each direct report focused on growth, blockers, and wellbeing — not only status updates. • Set clear performance expectations, provide ongoing feedback, and conduct formal reviews. • Identify skill gaps in the team and address them through hiring, training, or mentoring. • Build a team culture of accountability, psychological safety, and continuous improvement. • Delivery & Execution • Own the team's capacity planning across all active projects — ensure workload is realistic and sustainable. • Assign resources per project and ensure every active piece of work has a clear owner. • Remove blockers quickly — whether they are technical, interpersonal or organizational. • Maintain engineering standards: code review practices, testing expectations, CI/CD hygiene, documentation. • Ensure the team's Definition of Done - means deployed and verified. • Cross-functional Collaboration • Work closely with the Head of Product Management to align on priorities, scope, and sequencing. • Represent the team's capacity and technical constraints honestly to stakeholders — push back on unrealistic commitments. • Translate business goals into technical context for the team; translate technical complexity back to stakeholders in plain language. • Participate in project charter creation to validate that estimates and scope are grounded in reality. • Process & Continuous Improvement • Own the team's engineering processes — standups, sprint rhythms, retrospectives, incident reviews. • Track and act on delivery metrics: cycle time, estimate accuracy, bug rates, deployment frequency. • Run project retrospectives and feed learnings back into future planning. • Proactively identify and manage technical debt before it becomes a delivery risk. • Reporting & Visibility • Provide regular, honest progress updates to leadership across all active projects. • Surface risks early — never let stakeholders be surprised by a missed deadline or descoped deliverable. • Maintain a clear view of team utilization and flag when the portfolio of work exceeds sustainable capacity.

• Building and Executing Scalable Recruitment: Design and roll out contributors acquisition campaigns to source hundreds to thousands of contributors across multiple platforms and languages. • Streamlining Onboarding Process: Develop and manage smooth, efficient onboarding process and train flows to get projects ready fast. • Engaging and Nurturing Community: Foster a vibrant, connected crowd through smart use of platforms and frequent communication. • Optimizing Contributors Experience: Implement support systems and touch points that drive retention, reduce churn, and keep motivation high. • Delivering Fast Fulfillment: Ensure the right contributors are ready for large, urgent projects through strong pipelines and real-time problem solving. • Cross-Functional Leadership: Collaborate with Data, Quality, Production teams to maintain quality, compliance, and seamless project delivery. • Using Data and Tools: Leverage or develop dashboards and CRM tools to monitor, manage, and optimize engagement.