American Oncology Network

Role Description The RN will be an integral part of the AON Adherence Program, providing medication and disease advice to patients. The AON RN will assist prescribers in obtaining Celgene Auth. numbers, provide REMS (Risk Evaluation and Mitigation Strategy) safety information to AON patients, will act as a resource to the Prior Authorization Team and will complete patient oral oncolytic appeals on behalf of AON. Key Performance Areas - KPA 1 – Patient Adherence: - Educate patients and (when appropriate) family regarding medications - Educate patients on side effects and treatment plans - Interact with patient and family in a caring, professional manner - Perform reassessments and refill requests to assure proper continuation of treatment - KPA 2 – REMS Authorizations and safety information: - Responsible for assisting the clinicians in obtaining Celgene Auth. Numbers - Responsible for completing the clinical education and counseling portion of the FDA REMS program for required medications - Must become certified by Celgene and maintain current certification - KPA 3 – Prior Authorizations: - Will serve as a clinical and prior authorization resource to the Prior Authorization Team - Will participate in reviewing denied, unclear, or questionable PA requests according to applicable clinical criteria as defined by regulatory and compliance requirements - Will review and initiate prior authorization appeal services to include first level appeal reviews - Will coordinate appeal reviews with Medical Director(s) of pharmacy benefit managers and/or peer-to-peer interviews as required - KPA 4 – Customer Service: - The RN must have the skills required to handle escalated calls or email requests that may arise in the pharmacy to help maintain a smooth workflow and ensure turnaround times are met for each patient - Thorough and accurate documentation in OncoEMR, CPR+, and patient adherence software - Must demonstrate ability to work independently with minimal supervision, however when required able to work well in a team setting - KPA 5 – Training and Education: - Provide ongoing training and quality assurance activities to the Prior Authorization and Pharmacy Team - Attend all mandatory pharmacy staff meetings and educational dinner meetings as necessary Qualifications - Registered Nurse (associate’s or bachelor’s degree) - Experience in oral oncology therapy is required - Licensed or eligible in the State of Florida - Knowledge of oral chemotherapy prior authorizations and/or appeals preferred Requirements - Core Capabilities: - Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. - Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. - Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. - Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. - Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. - Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. - RN Certification - Travel 0% - Remote: Yes - Standard Work Days/Hours: Monday to Friday 9:00 AM – 5:30 PM

• Verify Private, Medicaid, and Medicare insurance coverages • Complete patient facility verifications and determine medication coverage • Verify patient eligibility to utilize AON Pharmacy via test claim to their pharmacy insurance • Determine network coverage for specialty oncology and hematology medications • Educate patients regarding financial responsibility • Ensure effective communication and premier customer service with all internal and external customers

Role Description Provide clinical nutrition consultation, programs, and education to cancer patients across the continuum of the cancer experience including treatment, secondary prevention, cancer recurrence, and palliative care. - KPA 1 – Product Knowledge - Solid knowledge of clinical nutrition with emphasis on nutrition needs of cancer patients (nutrition impact symptom and nutrition therapies, malnutrition, enteral/parenteral nutrition, cancer prevention and survivorship). - Knowledge of the Nutrition Care Process as it relates to the nutrition needs of cancer patients and ability to expertly apply all steps of the process. - Provide individualized nutrition assessments, counseling, and nutrition education based on patients’ specific cancer therapies and nutrition needs. - Work in partnership with health-care team and community resources to provide continuity of nutrition services for patients and their families across the cancer continuum. - Establish priorities for nutrition-care delivery based on urgency and complexity of nutrition interventions. - KPA 2 – Resources - Practice reflects “best practice” based on scientific research, systematic literature review, expert opinion, and professional judgment. - Attend education programs to maintain status as effective and knowledgeable resource regarding patients’ nutrition needs. - KPA 3 – Compliance and SOPS - Maintains Standard Operating Procedures of compliance ensuring requirements are communicated and managed according to accreditation standards, HIPAA, and state licensure requirements. - KPA 4 – Communication and Customer Service - Ensure effective communication and premier customer service with internal and external customers. - Conduct counseling and/or education sessions utilizing appropriate interpersonal and communication skills. - Excellent counseling skills and the ability to relate to a multi-ethnic community and varied learning levels. - Strong interpersonal skills to establish productive working relationships with multidisciplinary clinic teams providing patient’s comprehensive care. - KPA 5 – Navigation and Documentation - Appropriately document patient communications in EMR according to departmental SOP/JBIs. Qualifications - Minimum of Bachelor of Science in nutrition from an ACEND-Accredited program. - Advanced degree in the field of nutrition preferred. - Minimum of 3 years of experience in the field of clinical nutrition with extensive experience in oncology nutrition (medical/surgical/radiation oncology). - Good working knowledge of computer usage in the workplace. - Excellent verbal/writing skills. - Experience documenting in EMRs. - Work with Microsoft 365 Suite. - Experience with telehealth platforms. Requirements - Ability to work independently. - Attention to detail. - Strong communication skills. - Patient-centered philosophy. - Collaborative work ethic. Certifications/Licenses - Must have an active Registered Dietitian/Nutritionist (RD/RDN) credential with the Commission on Dietetic Registration (CDR). - Must be a Certified Specialist in Oncology Nutrition (CSO) with the Commission on Dietetic Registration (CDR). - Must maintain Dietetic Licensure or Certification in state(s) of assignment. Standard Workdays/Hours - Monday to Friday, 8am to 5pm; flexible to meet business needs.

Role Description We are seeking a detail-oriented and analytical Research Finance Coordinator to join our oncology research team. In this role, you will play a critical part in supporting the financial operations of our clinical research program by managing clinical trial budgets, sponsor invoicing, payment reconciliation, and financial reporting. Your work will help ensure the successful execution of research studies that advance cancer treatment and improve patient outcomes. Position Summary The Research Finance Coordinator supports the financial management of clinical research activities within a community oncology clinic. This position oversees the post-award administration of clinical trial budgets, sponsor invoicing, and payment reconciliation to ensure compliance with institutional policies, sponsor agreements, and regulatory requirements. The coordinator works closely with clinical research staff, investigators, sponsors, and the billing department to ensure accurate financial tracking, timely invoicing, and sustainable research operations. Key Performance Areas - KPA 1 – Clinical Trial Financial Management - Set up and maintain budgets in the Clinical Trial Management System (CTMS) and ensure alignment with contract terms and payment schedules. - Review and track patient visit activity, study milestones, and billable events within the CTMS for accurate invoicing. - Reconcile clinical trial revenue and expenses to ensure appropriate allocation and accurate reporting. - Support the negotiation and review of clinical trial budgets to ensure fair market value and adequate cost recovery. - KPA 2 – Invoicing and Accounts Receivable - Generate and submit sponsor invoices in accordance with executed clinical trial agreements and payment terms. - Track sponsor payments and ensure timely receipt of funds; follow up on outstanding invoices. - Maintain detailed financial documentation to support all billing and payment activities. - Collaborate with the finance team to post payments, resolve discrepancies, and perform month-end reconciliation. - KPA 3 – Financial Reporting and Compliance - Prepare monthly or quarterly financial reports for clinical research leadership. - Ensure all trial-related financial activities comply with applicable regulations (FDA, OHRP, ICH-GCP) and institutional policies. - Support internal and external audits by maintaining complete and accurate financial records. - KPA 4 – Collaboration and Communication - Work closely with clinical research leadership and clinical research coordinators to ensure financial accuracy and compliance. - Serve as the liaison between sponsors, contract research organizations (CROs), and the clinical research finance department. - Provide guidance to research staff on CTMS data entry related to billing, milestone tracking, and financial reconciliation. - Participate in process improvement initiatives to streamline clinical research financial workflows. Qualifications - Bachelor’s degree in Accounting, Finance, Business Administration, Health Administration, or a related field (required). - Equivalent work experience in clinical research finance may be considered in lieu of degree. - 2–5 years of experience in clinical research finance. - Experience with Clinical Trial Management Systems (e.g., Clinical Conductor, OnCore, RealTime CTMS, or similar). - Prior experience in sponsor invoicing, accounts receivable, and post-award grant or contract management. Benefits - Enjoy a 30 hours/week schedule (no evenings, weekends or major holidays) giving you more time for what matters most! - We offer a generous salary along with a comprehensive PTO package, 6 paid holidays, and 2 "Floater" holidays to enjoy. - A benefits package to ensure you and your loved ones are covered. - We support your personal and professional growth with tuition reimbursement programs. - Secure your future with our 401K matching contributions. - We care about your overall well-being, offering resources through AON's WellBeing program to promote a healthy work-life balance. Travel - 0-25%

Role Description Provide clinical nutrition consultation, programs, and education to cancer patients across the continuum of the cancer experience including treatment, secondary prevention, cancer recurrence, and palliative care. - KPA 1 – Product Knowledge - Solid knowledge of clinical nutrition with emphasis on nutrition needs of cancer patients (nutrition impact symptom and nutrition therapies, malnutrition, enteral/parenteral nutrition, cancer prevention, and survivorship). - Knowledge of the Nutrition Care Process as it relates to the nutrition needs of cancer patients and ability to expertly apply all steps of the process. - Provide individualized nutrition assessments, counseling, and nutrition education based on patients’ specific cancer therapies and nutrition needs. - Work in partnership with health-care team and community resources to provide continuity of nutrition services for patients and their families across the cancer continuum. - Establish priorities for nutrition-care delivery based on urgency and complexity of nutrition interventions. - KPA 2 – Resources - Practice reflects “best practice” based on scientific research, systematic literature review, expert opinion, and professional judgment. - Attend education programs to maintain status as effective and knowledgeable resource regarding patients’ nutrition needs. - KPA 3 – Compliance and SOPS - Maintains Standard Operating Procedures of compliance ensuring requirements are communicated and managed according to accreditation standards, HIPAA, and state licensure requirements. - KPA 4 – Communication and Customer Service - Ensure effective communication and premier customer service with internal and external customers. - Conduct counseling and/or education sessions utilizing appropriate interpersonal and communication skills. - Excellent counseling skills and the ability to relate to a multi-ethnic community and varied learning levels. - Strong interpersonal skills to establish productive working relationships with multidisciplinary clinic teams providing patient’s comprehensive care. - KPA 5 – Navigation and Documentation - Appropriately document patient communications in EMR according to departmental SOP/JBIs. Qualifications - Minimum of Bachelor of Science in nutrition from an ACEND-Accredited program. - Advanced degree in the field of nutrition preferred. - Minimum of 3 years of experience in the field of clinical nutrition with extensive experience in oncology nutrition (medical/surgical/radiation oncology). - Good working knowledge of computer usage in the workplace. - Excellent verbal/writing skills. - Experience documenting in EMRs. - Work with Microsoft 365 Suite. - Experience with telehealth platforms. Requirements - Ability to work independently. - Attention to detail. - Strong communication skills. - Patient-centered philosophy. - Collaborative work ethic. Certifications/Licenses - Must have an active Registered Dietitian/Nutritionist (RD/RDN) credential with the Commission on Dietetic Registration (CDR). - Must be a Certified Specialist in Oncology Nutrition (CSO) with the Commission on Dietetic Registration (CDR). - Must maintain Dietetic Licensure or Certification in state(s) of assignment. Work Schedule - Standard Workdays/Hours: Monday to Friday, 8am to 5pm; flexible to meet business needs. - Travel: 0%

Role Description The Junior IT Cyber Security Analyst assists in safeguarding the organization’s systems, data, and networks across both corporate and clinical environments. This role supports core cybersecurity operations, including: - Threat monitoring - Incident response - Vulnerability management - Compliance activities Under the direction of senior cybersecurity professionals, the position contributes foundational cybersecurity expertise while contributing to day-to-day security operations. The Junior Analyst helps maintain and strengthen the organization’s overall security posture through active participation in monitoring, analysis, and risk mitigation efforts. Key Performance Areas - KPA 1 – Threat Monitoring & Initial Response (Support Role) - Monitor security alerts from SIEM, EDR, email security, and network tools. - Perform initial triage and escalate suspicious activity to senior analysts. - Follow established incident response playbooks for basic investigations. - Document incidents, actions taken, and outcomes. - KPA 2 – Vulnerability & Patch Support - Assist with vulnerability scans and review scan results. - Track remediation progress and follow up with system owners. - Support patching efforts by validating updates and documenting status. - Help maintain asset and vulnerability inventories. - KPA 3 – Compliance & Documentation - Support collection of evidence for audits (HIPAA, SOC 2, etc.). - Maintain documentation for policies, procedures, and controls. - Assist with periodic access reviews and data protection checks. - Help track remediation of audit findings. - KPA 4 – Cyber Awareness, Training, and Culture - Assist in coordinating phishing simulations and training campaigns. - Help distribute cybersecurity communications (e.g., tips, alerts). - Promote secure behaviors across staff through basic guidance. - Support onboarding security training for new employees. - KPA 5 – Clinic Onboarding and Operational Support - Assist senior analysts with clinic onboarding security tasks. - Support inventory collection (devices, users, systems). - Help validate baseline security controls during integrations. - Participate in remote or occasional on-site support activities. - KPA 6 – Learning & Continuous Improvement - Participate in cybersecurity projects and tool implementations. - Develop knowledge of security technologies and best practices. - Track and report basic metrics (e.g., ticket resolution, alert volumes). - Continuously improve technical and analytical skills. Qualifications - Associate or Bachelor’s degree in Information Technology, Cybersecurity, or related field (or equivalent experience). - High school education required. - 0–2 years of IT or cybersecurity-related experience. - Internship, lab, or hands-on training experience preferred. - CompTIA Security+ (or actively pursuing). - Other entry-level certifications (e.g., Network+, ISC2 CC). Requirements - Analytical & Problem-Solving: Applies foundational analysis to investigate alerts, review data, and identify issues; follows established processes with attention to detail and appropriate escalation. - Interpersonal Effectiveness: Communicates professionally, builds collaborative relationships, maintains confidentiality, and responds constructively to feedback. - Communication: Demonstrates clear written and verbal communication; documents incidents and findings effectively; conveys basic technical information to non-technical audiences. - Customer Focus & Organizational Awareness: Supports internal users and clinical staff with a service-oriented approach; aligns work with organizational priorities and healthcare standards. - Self-Management & Accountability: Manages time and priorities effectively; demonstrates reliability, initiative, and adaptability in a structured environment. - Adaptability: Thrives in a fast-paced, multi-site healthcare setting; manages competing priorities and collaborates across distributed teams. - Technical Proficiency: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook); able to learn and utilize cybersecurity tools (e.g., SIEM, EDR, vulnerability scanners) with training. Benefits - Flexible hours - Ergonomic home office guidance - Communication software accessibility

Role Description The Vice President of Payer Strategy provides national leadership for payer contracting execution, operational infrastructure, and team management across American Oncology Network (AON). This role is accountable for translating enterprise payer strategy into disciplined, scalable execution across all markets. Serving as the primary operational leader for payer contracting, the Vice President ensures alignment between strategy, people, process, and technology. This includes oversight of contracting-credentialing workflows, team performance, and system utilization across AON Technology platforms. This role partners reports to Chief Strategy and Innovation Officer (CSIO). Key Performance Areas - KPA 1 - National Payer Contracting Leadership & Execution - Lead day-to-day execution of payer contracting across all AON markets. - Ensure consistent, timely, and high-quality execution of negotiations, renewals, and onboarding activities. - Establish national standards for contracting workflows, timelines, and deliverables. - Drive accountability for execution performance across regions and contracting teams. - Serve as escalation point for complex operational contracting issues. - KPA 2 - People Leadership & Organizational Development - Lead, mentor, and scale the national payer contracting team (Directors, Managers, and Analysts). - Establish clear performance expectations, KPIs, and accountability structures. - Build a high-functioning operating cadence including daily huddles, weekly execution reviews, and performance reporting. - Develop talent pipelines and succession planning within payer strategy. - Foster a culture of ownership, precision, and execution discipline. - KPA 3 - Process, Workflow & Operational Infrastructure - Own and optimize end-to-end contracting-credentialing workflows across all markets. - Standardize processes for payer onboarding, renegotiations, and contract-credentialing lifecycle management. - Ensure integrity and consistency of contracting documentation, trackers, and reporting tools. - Partner with Revenue Cycle and Operations to ensure seamless execution across functions. - Identify operational gaps and implement scalable process improvements. - KPA 4 - Systems, Technology & Data Enablement - Drive operational adoption and optimization of: - Evisort (contract lifecycle management). - Turquoise Health (rate benchmarking and market intelligence). - SharePoint (documentation and workflow standardization). - Other tools as needed. - Ensure accurate and consistent use of data and systems to support execution and reporting. - Work with CSIO and analytics teams to inform future AI-enabled payer infrastructure. - Enable system-driven visibility into performance, pipeline, and outcomes. - KPA 5 - Strategic Execution & CSIO Partnership - Operationalize enterprise payer strategy into actionable execution plans. - Serve as the execution counterpart to the CSIO, ensuring strategy translates into results. - Provide structured reporting and insights to support executive decision-making. - Support scalability of payer strategy across new markets and practice expansions. - Maintain alignment with broader organizational priorities including value-based care and market growth. Role Boundaries (Not Responsible For) - Ownership of enterprise payer strategy design or innovation architecture (CSIO-led). - Development of AI infrastructure or advanced analytics systems. Qualifications - Bachelor’s degree required. - Master’s degree (MBA, MHA, or related) preferred. - 10+ years of payer contracting, managed care, or healthcare strategy experience. - 5+ years in leadership roles managing multi-market teams. - Experience in oncology or specialty physician network contracting. - Deep familiarity with payer negotiation dynamics (commercial and Medicare Advantage). - Experience with contracting platforms such as Evisort and benchmarking tools such as Turquoise Health. - Proven ability to scale operations across multi-state provider organizations. Requirements - Travel: 0-25%

Role Description The Payroll Analyst is responsible for supporting the accurate, timely, and compliant processing of multi-state payroll operations while providing analytical oversight of payroll, benefits, and general ledger activities. This role serves as a key resource in ensuring payroll accuracy, financial reconciliation, regulatory compliance, and process efficiency. The Payroll Analyst partners with Human Resources, Finance, and operational leaders to investigate discrepancies, resolve payroll issues, support audits, and improve payroll processes and reporting capabilities. Key Performance Areas - KPA 1 – Payroll Processing and Execution - Support full-cycle payroll processing for multi-state payrolls under guidance of senior team members. - Review payroll data for accuracy prior to transmission and processing. - Process off-cycle payrolls and adjustments as needed/required. - Understand and use proper employee classification in payroll processing. - Work in coordination with HR and Benefits on employee changes that affect payroll. - Track important pay dates and deadlines (i.e., holidays, special payroll runs). - Timely reporting to management prior to completion of scheduled payroll. - KPA 2 – Reconciliation and Financial Accuracy - Perform payroll-related general ledger (GL) reconciliations under supervision. - Investigate and resolve payroll discrepancies and exceptions. - Monitor and resolve payroll exceptions and support time tracking corrections. - Reconcile 401(k) contributions and other benefit deductions. - Support month-end and year-end close processes. - Assist with design and implementation of workflow updates to improve accuracy and efficiency. - KPA 3 – Payroll Analysis, Reporting and Compliance - Analyze payroll reports and prepare ad hoc reporting as requested by manager and/or other relevant departments. - Create, run and maintain reports to support payroll reconciliation and accuracy. - Support audits and compliance reporting activities. - Administer garnishments and ensure compliance with federal and state regulations. - Understand general payroll taxation of lived in/worked in locations of employees. - Inform manager of new tax jurisdictions needing registration as new people are hired and new locations are opened. - KPA 4 – Systems Management and Process Improvement - Utilize Payroll processing and tax management systems efficiently for payroll processing and reporting. - Support payroll team in navigating payroll systems. - Identify process improvements and provide feedback for better process efficiency for the department. - Maintain accurate employee information in payroll systems. Qualifications - Associate’s degree in Accounting, Finance, Human Resources, Business Administration, or related field required. - Bachelor’s degree preferred. - Minimum of 3–5 years of payroll processing and payroll analysis experience. - Experience supporting multi-state payroll operations required. - Experience with payroll reconciliations, payroll reporting, and issue resolution preferred. - Prior experience with Workday, ADP, or similar payroll/HRIS systems preferred. Requirements - Strong knowledge of payroll regulations, wage and hour laws, payroll taxes, and garnishment requirements. - Advanced analytical and problem-solving skills with strong attention to detail and accuracy. - Proficient Microsoft Excel skills, including data analysis and reconciliation functions. - Ability to interpret payroll data and identify discrepancies or trends. - Strong organizational and time management skills with the ability to manage multiple deadlines. - Effective written and verbal communication skills. - Ability to maintain confidentiality and handle sensitive employee information with discretion. - Ability to collaborate effectively with Human Resources, Finance, and operational teams. Benefits - Remote Position - Pay Range: $52,395.20 - $92,164.80 - Travel: 0 - 25%

Role Description This position supports application analysis. Under the direction and support of the EMR Manager, participates in customer support, user training, and health information data verification/entry. Performs ongoing system testing to ensure accurate/optimal functioning. Participates in EMR training, documentation entry, and implementation during mergers. Liaises with internal and external stakeholders as needed. This role often includes travel, tight deadlines, and when necessary, long hours. - Demonstrates working knowledge of all facets of role, relevant healthcare information regulations, along with organizational and departmental policies and procedures. - Performs other duties and projects as assigned. - Performs all duties in accordance with regulatory requirements and organizational policies and procedures. Qualifications - Degree in Health, IT, Education or related field preferred. - Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. - Minimum two (2) years clinical oncology experience preferred. - Minimum two (2) years managing PHI (protected health data) or clinical office skills preferred. Requirements - Working understanding of oncology healthcare needs and previous skill with maintenance of healthcare records. - Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, and diversity awareness. - Good command of the English language. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. - Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness, and operational excellence through best practices, collaboration, and partnerships. - Effectively manages own time, conflicting priorities, self, stress, and professional development. - Self-motivated and self-starter with ability to work independently with limited to moderate supervision. - Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. - Proficiency in MS Office Word, Excel, Power Point, and Outlook required. - Travel: 51-75% Benefits - Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM. May need to work some weekends or evening hours as company needs dictate.

Role Description The marketing communications specialist supports the development and delivery of AON communications. This role focuses on creating, editing, and coordinating a variety of marketing communications materials—including letters, biographies, external and internal communications content, website, and sales enablement assets. The specialist works with the marketing communications team to ensure that all communications align with AON’s brand voice and strategic priorities. The ideal candidate has excellent writing and editing skills, pays attention to detail, and has the ability to adapt content for diverse audiences and channels. Experience in marketing, communications, public relations, or media relations is required; a background in healthcare or a related field is preferred. This position requires strong organizational and project management skills, the ability to balance multiple priorities, and a proactive approach to supporting evolving marketing and communications initiatives. The marketing communications specialist plays a key role in helping the team execute impactful campaigns that drive awareness, alignment, and engagement across the organization. Key Performance Areas - KPA 1: Content Creation and Development - Produce diverse, high-quality content across multiple channels to support organizational communications and marketing objectives. - Assist in the creation, editing, and coordination of a variety of marketing communications materials. - Assist in the development of messaging for campaigns, initiatives, and strategic priorities. - Assist in the writing of original content that tells AON's story and highlights organizational achievements. - Adapt writing style and tone to suit different audiences, platforms, and purposes. - Research topics thoroughly to ensure accuracy, credibility, and relevance of all content produced. - Assist in the generation of creative concepts and fresh angles for storytelling. - Assist in the production of content that drives desired outcomes. - KPA 2: Editorial Excellence and Brand Stewardship - Ensure all communications meet the highest standards of quality and align with AON's brand identity. - Assist in creating, editing, and proofreading content to ensure clarity, accuracy, consistency, and grammatical excellence. - Assist team in maintaining alignment with AON's brand voice, messaging standards, and style guidelines. - Edit content from multiple contributors to ensure consistency in tone, quality, and adherence to brand standards. - Conduct thorough fact-checking and verification to maintain credibility and avoid errors. - Apply AP Style and healthcare industry-specific terminology appropriately. - Assist team in ensuring all content is accessible, inclusive, and appropriate for diverse audiences. - Assist the team in maintaining content quality standards under tight deadlines. - Assist the team, serving as guardian of brand integrity in all written communications. - KPA 3: Marketing Campaign Support and Execution - Collaborate on integrated marketing campaigns to drive business results and audience engagement. - Assist in executing marketing campaigns by developing compelling copy for campaign touchpoints. - Ensure campaign deliverables are completed on time, within scope, and meet established quality standards. - Collaborate with creative teams to align written and visual elements for cohesive communications. - Support campaign planning by contributing strategic input on messaging and content approach. - Coordinate with cross-functional teams to ensure seamless campaign execution. - Track campaign content needs and manage multiple concurrent projects. - Adapt quickly to changing priorities and last-minute requests. - Contribute to campaign performance analysis by providing insights on messaging effectiveness. - KPA 4: Media Relations and Public Relations Support - Strengthen AON's media presence and public profile through strategic communications. - Draft marketing communications materials that effectively communicate organizational news. - Assist in building and maintaining comprehensive media lists. - Assist in media outreach efforts including pitch development and follow-up. - Assist in monitoring media coverage of AON and competitive landscape. - Assist with media inquiries in coordination with leadership and communications team. - Assist in identifying proactive media opportunities to elevate AON's visibility. - Assist in developing media materials including fact sheets and executive talking points. - Assist in supporting crisis communications efforts by drafting responsive statements. - KPA 5: Strategic Intelligence and Industry Awareness - Maintain current knowledge of industry trends and best practices. - Stay informed on healthcare industry trends, policy changes, and emerging issues. - Monitor communications best practices and evolving digital/social media trends. - Track competitor activity to identify opportunities and threats. - Research and analyze industry thought leadership to guide AON's content strategy. - Attend webinars, conferences, and professional development opportunities. - Share insights and recommendations with team to inform content strategy. - Apply industry knowledge to develop timely, relevant content. - Identify opportunities to leverage trends for strategic communications advantage. Qualifications - Bachelor’s degree in journalism, communications, marketing, or a related field. - Minimum of three years of experience in marketing, communications, or public relations—preferably within healthcare, life sciences, or another regulated industry. - Demonstrated ability to write and edit for multiple audiences and formats. - Hands-on experience managing and growing organic social media channels. - Strong understanding of marketing communications strategy, brand voice, and audience engagement. - Proven project management and organizational skills. - Exceptional writing, storytelling, and attention to detail. Skills - Familiarity with HIPAA and consumer data privacy compliance. - Experience in online reputation management. - Healthcare industry experience. Travel - 0-25%