Antenna

Role Description We're looking for a Customer Success Manager who will be responsible for growing and managing our most critical customer relationships. You will be an expert and an advocate of our customer’s business needs and will work to utilize the entire suite of Antenna data, metrics, and resources to meet their needs. You will collaborate regularly with the co-founders, Analytics, Product, and Sales teams to ensure Antenna is delivering on our promise to our customers and building the must-have data products. You will report to Senior Customer Success Manager. Antenna is remote-first and welcomes applicants from anywhere in the United States. What You’ll Do - Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth. - Be our customers’ trusted advisor as an expert of their needs, challenges, and organization, equipping them with tailored applications or usage of existing Antenna data & products. - Drive new use cases and value propositions with our customers by aligning their business objectives with new applications of Antenna data. - Collaborate with the full commercial team to expand customer relationships and execute on growth strategies, including tracking customer health metrics and proactively addressing them. - Effectively onboard, guide, and support our customers through the full customer lifecycle, showcasing how Antenna can support strategic decision making. - Be the voice of the customer for the Antenna organization, partnering closely with the product team to provide feedback loops and inputs that drive prioritization of new product features. Qualifications - A strong track record in customer success or client service. - Experience owning enterprise accounts and consistently exceeding retention quotas. - Excellent communication skills, especially with technical or complicated products. - Experienced with presenting to and influencing key stakeholders at all levels of an organization. - Thrives in dynamic environments where there is change and ambiguity. - 2-4 years of relevant experience. - Bonus: Fascinated by the new subscriber economy — streaming and the rest — and have developed deep relationships across the ecosystem. - Bonus: Previous experience working inside innovative, high-growth companies trying to disrupt the status quo. - Bonus: Experience working with viewership data. Compensation - Total annual earnings range from $90,000 to $120,000, which includes a base salary and a performance-based quarterly bonus. - Eligible for company equity. - The final compensation will be determined after evaluating a candidate’s experience, skills, etc.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a Sales Director to drive revenue growth, expand our footprint in the media and entertainment sector, and run the new business function. You will partner directly with the CEO to define the new business strategy, hire the team, establish the systems and processes, and close the deals that fuel Antenna's next phase of growth. - Own the new business function: build the strategy, pipeline, team, and playbook that drive Antenna's revenue growth. - Close enterprise deals by deeply understanding prospect business goals and demonstrating how Antenna data delivers results. - Manage the full sales lifecycle from prospecting through contract signing. - Build and maintain a qualified pipeline that ensures consistent, predictable revenue growth. - Develop relationships with senior executives across the media and entertainment landscape using a consultative, insight-led approach. - Champion new products by bringing the full Antenna value proposition to prospects who do not yet know our platform. - Collaborate with Product to relay market feedback and shape the roadmap based on what you hear in the field. - Partner with the CEO to determine hiring priorities, define team structure, and implement the systems and processes required to scale. - Maintain accurate records of all sales activity in Antenna's CRM. Qualifications - 7 to 10 years of quota-carrying sales experience in data or analytics, with a proven track record of meeting or exceeding new business goals. - Experience building or scaling a sales function, whether as an early hire, a founding team lead, or a first sales manager at a growth-stage company. - Deep understanding of the entertainment industry, including streaming economics, windowing strategies, and content licensing. - Proven ability to collaborate cross-functionally with analysts, marketing, and product teams to align resources around client objectives. - Exceptional communication skills. You present complex analytical concepts clearly to non-technical stakeholders. - Bonus: previous experience at an innovative, high-growth company working to disrupt an established market. Benefits - Work from anywhere in the US - Competitive base salary - Meaningful stock options - Full healthcare benefits - Unlimited PTO + closed last week of December - 401k plan with no waiting period - Home Office Set Up reimbursement - Monthly co-working reimbursement - Monthly Health & Wellness reimbursement - Parental Leave policy - And more! Company Description Antenna is the leading provider of data and analytics for the U.S. Subscription Economy. Our standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are used by some of the most trusted brands across media and entertainment sectors to better understand subscriber behavior and successfully navigate the rapidly changing consumer subscription landscape.

We're looking for a Data Services Analyst to join our Insights & Analytics team to ensure accurate and timely delivery of data and custom reports to internal stakeholders and our customers. Partner with Insight Analysts, Client Services, Sales, and Marketing to deliver high quality custom data solutions. Deliver standard and custom data sets and answer ad-hoc requests. Join a collaborative team requiring a reliable, high performing team member who delivers data accurately and on-time. Report to the Director, Insights & Analytics. Work during US business hours; must be based in a US time zone (Eastern, Central, Mountain, or Pacific).

Antenna is the leading provider of data and analytics for subscription media services in the U.S. Antenna's standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are trusted by some of the most recognized and respected brands across media and entertainment sectors. Using a proprietary AI-powered approach, Antenna connects subscription activities with real consumer viewership to provide services, studios, and creators with an unmatched, market-wide view of subscriber behaviors to better understand acquisition, retention, and engagement. We're looking for a Customer Success Manager who will be responsible for growing and managing our most critical customer relationships. You will be an expert and an advocate of our customer’s business needs and will work to utilize the entire suite of Antenna data, metrics, and resources to meet their needs. You will collaborate regularly with the co-founders, Analytics, Product and Sales teams to ensure Antenna is delivering on our promise to our customers and building the must-have data products. You will report to Senior Customer Success Manager. Antenna is remote-first and welcomes applicants from anywhere in the United States. What You’ll Do Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth Be our customers’ trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products. Know their workflows and challenges and where Antenna data can deliver value Drive new use cases and value props with our customers by laddering their business objectives to new application of Antenna data Collaborate with the full commercial team to expand customer relationships and execute on growth strategies. This includes managing customer health and project managing custom data requests Effectively onboard, guide, and support our customers through the full customer lifecycle. Showcase how Antenna can support strategic decision making ' Be the voice of the customer for the Antenna org – partner closely with the product team to provide quick but comprehensive feedback loops, give inputs that drive prioritization of new product features, etc. At the same time, fully understand the required trade offs and timelines that are needed by the product team Contribute to our evolving customer success playbook, sharing insights to ensure we’re adopting best practices to drive adoption and success for all customers Who You Are Compensation: Total annual earnings range from $75,000 to $100,000, which includes a base salary and a performance-based quarterly bonus. In addition, our incoming Customer Success Manager is eligible for company equity. The final compensation will be determined after evaluating a candidate’s experience, skills, etc. About Antenna Antenna is the leading provider of data and analytics for the U.S. Subscription Economy. Our standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are used by some of the most trusted brands across media and entertainment sectors to better understand subscriber behavior and successfully navigate the rapidly changing consumer subscription landscape. Founded in 2019 by Jonathan Carson, a successful serial entrepreneur with deep roots in data and analytics, and Rameez Tase, a seasoned executive in media and analytics, Antenna’s mission is supported by top investors with global expertise in media and technology: Raine Ventures, BDMI, UTA Ventures, and many more. Antenna is powered by a dedicated group of individuals who are intellectually curious, passionate about service, and committed to supporting the needs of Antenna clients and each other every day. As a small remote-first team, Antenna team members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team. https://www.antenna.live/