American Coatings Association

• Responsible for overseeing PaintCare operations within an assigned region. • Provide excellent customer service by establishing relationships and regularly contacting participating paint retail stores, local government partners, and other program stakeholders to troubleshoot and ensure satisfaction with the PaintCare program. • Identify potential paint drop-off sites for recruitment. • Explain how to become a PaintCare drop-off site and evaluate suitability for partnering with PaintCare. • Set up new paint drop-off sites by overseeing the onboarding process, which includes contracting, providing on-site training, and coordinating paint collection and transportation services. • Plan and facilitate PaintCare-hosted collection and paint giveaway events. • Process large volume pick-up requests from painting contractors, businesses, and other organizations. • Place orders for signage and other point-of-sale materials as needed. • Hand deliver point-of-sale and outreach materials to potential and current drop-off sites. • Monitor the use of these materials by sites. • Be a highly visible resource in the region for connecting the public with paint reuse and recycling opportunities. • Make presentations to small and large groups (e.g., home shows, conferences, trade associations). • Attend local, state, and national stakeholder meetings and conferences. • Provide local knowledge and insight to our internal communications team to improve regional community engagement initiatives. • Maintain a computer database of drop-off site information and generate reports as needed. • Review and approve invoices related to program operations. • Report to program manager.