Aires

Role Description An excellent career opportunity is currently available for an Immigration Billing Specialist in India. This exciting opportunity is in a high growth environment where you will utilize your experience to audit, enter and bill invoices on behalf of the immigration team. - Audits, enters, and bills invoices on behalf of the immigration team. - Audits invoices for accuracy against policy and to ensure all required billing information has been captured in the system accurately. - Uploads and sends invoices to internal teams for processing. Bills all related transactions in a timely manner. - Collaborates with internal departments to ensure accuracy, timely billing, and alignment with client or internal policies and processes. - Identifies problems, solutions and opportunities for improvement related to the billing process. - Administers client specific audit processes and ensures compliance with requirements. Qualifications - Bachelor’s degree in accounting/finance required - 3-5 years relevant billing and audit experience - Proficiency in Microsoft 365 - Knowledge of SAP or other relevant software is preferred - Experience working with multiple currencies - Strong attention to detail and analytical skills - Excellent organizational and communication abilities - Candidates should be flexible for any shift/working hours Requirements - Excellent customer service and administrative skills - Computer literacy with MS Office products, and ability to grasp proprietary software - Demonstrated ability to manage multiple competing tasks - Ability to follow policies and procedures - Can-do attitude - Genuine desire to help others - Team oriented mindset, with a strong sense of care and urgency - Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation. Benefits - An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility - A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% - A high internal promotion rate and a full benefits package including a 401K match - Remote work environment

Role Description An excellent career opportunity is currently available for an Immigration Case Specialist in India. This exciting opportunity is in a high growth environment where you will utilize your experience to coordinate corporate immigration matters related to transferees and their families by facilitating communication between the applicants, their company contacts, and the selected immigration partner. - Case Management: Assists foreign nationals and immigration attorneys by coordinating immigration casework. Maps out case timelines and identifies issues or additional services that may be required for a successful relocation. - Compliance Tracking: Records, reports, and reviews essential immigration information to ensure compliance with regulations. - Documentation Management: Maintains accurate records, case notes, and important case communication in immigration management platforms. - Client Relations: Liaises with and maintains strong client relationships with client contacts. - Liaises with and maintains strong communication with our partner network. - Prepares important and timely corporate immigration summaries and updates. Qualifications - Bachelor’s degree - 3-5 years of global immigration coordination experience - 3-5 years of experience in a high-volume customer service role - Paralegal certificate preferred - Candidates should be flexible for any shift/working hours Requirements - Excellent customer service and administrative skills - Computer literacy with MS Office products, and ability to grasp proprietary software - Demonstrated ability to manage multiple competing tasks - Ability to follow policies and procedures - Can-do attitude - Genuine desire to help others - Team oriented mindset, with a strong sense of care and urgency - Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation. Benefits - Remote work environment - High internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development - A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% - An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility

Role Description An excellent career opportunity is currently available for a Quality Specialist in Pune, India. This exciting opportunity is in a high growth environment where you will utilize your analytical and administrative skills to conduct post-relocation surveys by phone and online to gather feedback on the comprehensive mobility experience. - Conducts post-relocation surveys by phone and online survey in order to gather feedback on the relocation experience and administers specialized client survey requests/processes. - Supports the Client Performance Survey process. - Supports the customer complaint feedback process for internal teams and partner network and provides closure to the complaint. - Participates in required training initiatives to learn systems and processes. Qualifications - High School Diploma/GED required, Associate’s or Bachelor’s Degree preferred. - 1-2 years of customer service or administrative experience. - Experience with AI-Powered Customer Experience programs is strongly preferred. Requirements - Excellent customer service and administrative skills. - Computer literacy with MS Office products, and ability to grasp proprietary software. - Demonstrated ability to manage multiple competing tasks. - Ability to follow policies and procedures. - Can-do attitude. - Genuine desire to help others. - Team oriented mindset, with a strong sense of care and urgency. - Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation. Benefits - Remote work environment. - A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development. - An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility. - A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%.