Agentero

• Observability & Monitoring — You will design and implement monitoring solutions that alert on symptoms rather than outages, giving us early warning before our customers are impacted. • Runbooks & Incident Response — You will create and maintain runbooks that document every action, turning findings into repeatable processes and eventually into automation. • Infrastructure Improvements — You will build and maintain our cloud infrastructure using Infrastructure-as-Code principles, collaborating with backend engineers to improve service reliability and reduce manual work. • On-Call (Business Hours) — You will participate in a business-hours on-call rotation aligned with the US timezone (roughly 9am-6pm EST/PST). • Engineering Excellence — You will help us build a culture of reliability that the whole team is proud of, championing automation, documentation, and continuous improvement.