AgencyHires

Role Description We are hiring a Klaviyo Account Manager for our client, a fast-growing direct-response email marketing agency helping ecommerce brands turn email into serious revenue. This is a chance to own client relationships, lead retention strategy, and work close to the founders inside an agency that cares about revenue, not vanity metrics. A Day in This Role: - You start the day inside Klaviyo, checking performance across client accounts. - You review the data, spot the gaps, and build clear next steps. - You lead a client call, walking them through what is working and what needs to change. - You brief the copy, design, and Klaviyo team so everyone knows what to ship. - You end the day knowing your work helped a real ecommerce brand grow. What You’ll Do: - Own the client relationship and retention strategy for ecommerce brands. - Own most client communication for managed accounts. - Run client check-in calls and explain Klaviyo performance clearly. - Build retention roadmaps across flows, campaigns, SMS, and segmentation. - Spot revenue opportunities inside Klaviyo data. - Plan monthly promos, launches, tests, and lifecycle campaigns. - Brief copywriters, designers, and Klaviyo specialists with clear direction. - Review email strategy, copy, and performance with a direct-response mindset. - Keep accounts organized in ClickUp and make sure nothing drops. - Help clients feel confident, informed, and excited about growth. Qualifications - Strong hands-on Klaviyo experience. - Managed ecommerce clients in an agency or retention role. - Understanding of flows, campaigns, segmentation, SMS, and revenue reporting. - Ability to read data and turn it into smart action. - Strong and polished written English. - Organized enough to manage many moving parts. - Ability to overlap with US time zones. Requirements - Calm, clear, and confident on client calls. This Role Is Not for You If - You only want to send reports, not lead strategy. - You need heavy hand-holding to manage clients. - You treat Klaviyo like a basic email tool. - You are not comfortable giving clear direction to a team. - You miss details or wait for clients to chase you. - You care more about open rates than real revenue. Bonus If You Have - Deep Klaviyo agency experience. - SMS marketing experience. - Direct-response copywriting skills. - Experience with health, supplements, fashion, jewelry, or other DTC brands. - Strong knowledge of A/B testing and lifecycle marketing. Benefits - Competitive pay, training, tool reimbursements, and more! Ready to Build Revenue Engines for Ecommerce Brands? If you live and breathe email marketing, love Klaviyo, and want your work tied directly to growth, this is the kind of role where you can become world-class. Apply now.