ADF Medical Services

Role Description We're hiring a reliable and detail-oriented Data Entry Clerk to support our administrative and health records team. If you're accurate, organized, and efficient — we want you on our team. - Enter and update patient and medical information into our database systems - Review records for errors, inconsistencies, and missing information - Organize and maintain digital and physical files - Verify data accuracy by cross-checking source documents - Communicate with internal teams to resolve data discrepancies - Handle sensitive patient information with strict confidentiality per HIPAA guidelines - Meet daily data entry quotas and accuracy targets Qualifications - High School Diploma or GED required - 1+ year of data entry or clerical experience preferred - Fast and accurate typing skills (40+ WPM) - Proficiency in MS Office, Google Sheets, or similar tools - Strong attention to detail and organizational skills - Reliable internet connection and quiet home workspace - Healthcare or medical office experience is a plus Benefits - Competitive pay - Health, dental & vision benefits (full-time employees) - Paid time off & paid holidays - Flexible scheduling options - Growth opportunities within ADF Medical Services Company Description

Role Description We're hiring an attentive and professional Live Chat Specialist to provide real-time support to our patients and clients online. If you're a fast, accurate communicator who thrives in a digital support environment — this role is perfect for you. - Engage with patients and clients through our live chat platform in real time - Answer inquiries related to medical services, appointments, billing, and general support - Manage multiple active chat sessions simultaneously with speed and accuracy - Identify and escalate urgent or complex issues to the appropriate team - Record and log all chat interactions in our support and CRM systems - Deliver a consistently positive and professional patient experience - Follow all HIPAA guidelines and patient confidentiality protocols Qualifications - 1+ year of live chat, messaging support, or online customer service experience - Outstanding written communication and grammar skills - Typing speed of 50+ WPM with high accuracy - Strong multitasking ability and composure under pressure - Comfortable with chat platforms, CRM tools, and cloud-based systems - Reliable high-speed internet and a quiet dedicated workspace - Medical or healthcare experience is a plus but not required Benefits - Competitive pay - Health, dental & vision benefits (full-time employees) - Paid time off & paid holidays - Flexible shift options including evenings and weekends - Career growth and advancement opportunities within ADF Medical Services

Role Description We're hiring an enthusiastic and dependable Online Chat Specialist to join our patient support team. No prior medical experience needed, just great communication skills, a positive attitude, and a willingness to learn. If you're looking to start your career in healthcare support, this is your opportunity! - Respond to patient and client inquiries through our online chat platform - Provide basic information on services, scheduling, and general support - Direct complex or sensitive inquiries to the appropriate team or department - Accurately log and document all chat interactions in our system - Follow company scripts, guidelines, and communication standards - Maintain patient privacy and confidentiality per HIPAA guidelines - Participate in onboarding training and ongoing coaching sessions Qualifications - High School Diploma or GED required - No prior experience required — entry level welcome - Strong written communication and basic grammar skills - Typing speed of 40+ WPM - Reliable internet connection and quiet home workspace - Willingness to learn and follow instructions - Positive attitude and genuine desire to help others - Basic computer proficiency and comfort with online tools Benefits - Competitive starting pay - Paid training and onboarding - Health, dental & vision benefits (full-time employees) - Paid time off & paid holidays - Flexible shift options - Clear path for career growth within ADF Medical Services Company Description