AAM - American Axle & Manufacturing

• Lead all of Drivetrain’s customer enablement activities and help our customers derive high value from Drivetrain. • Collaborate regularly with our sales & product implementation teams to ensure customer success delivery. • Provide technical guidance to our customers on financial reporting. • Help define product strategy and identify key features that will delight our customers. • Assist sales on calls to provide deeper dives into the functional use cases of the product. • Build a small team of customer success specialists and interns, establishing metrics and reporting on their success.