360 Blue

• Own a defined portfolio of enterprise accounts with full accountability for health, retention, and expansion. • Build and maintain trusted relationships with executive sponsors and key stakeholders at partner organizations. • Serve as the primary point of contact for all strategic and operational matters across your accounts. • Monitor account health signals and proactively engage partners before issues escalate. • Conduct regular business reviews to assess value realization, surface risks, and identify expansion opportunities. • Diagnose client pain points and work cross-functionally with Product, Data, and Engineering to develop and deliver solutions. • Understand and clearly communicate Key Data’s data delivery methods — including flat file exports, S3 bucket integrations, and API connections — to both technical and non-technical stakeholders. • Partner with the Data Team to coordinate delivery setup, troubleshoot issues, and ensure consistent data quality. • Own the onboarding experience for new enterprise partners from contract signature through active use. • Lead contract renewal conversations grounded in demonstrated ROI and relationship depth. • Identify and qualify upsell and cross-sell opportunities in collaboration with the Sales Team. • Maintain accurate account status and activity in HubSpot; deliver regular updates on health, churn risk, and expansion opportunities to leadership. • Build and maintain partner-facing enablement resources including training materials, documentation, and webinars. • Promote Key Data’s vision and products within the vacation rental and investment community.