This page tracks remote front desk openings that are location-eligible for California.
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Role Description We are hiring a Virtual Front Desk, who is people-focused, who loves helping others and creating a great first impressions. At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sports-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch. When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement. Together, we inspire joy, foster growth, and change lives. BE A PART OF SOMETHING BIGGER. - Greet and check-in new and returning patients virtually with a warm, welcoming, and professional tone - Verify and update patient demographic and insurance information - Coordinate with the front office teams at the clinic level to flag any check-in issues - Communicate patient balances clearly and with empathy - Collect copays, deductibles, and outstanding balances - Maintain patient charts and electronic medical records - Electronic scheduling Qualifications - High school graduate or equivalent, college degree preferred - 2+ years of previous medical front office experience preferred - Excellent communication skills - Close attention to detail - Great time management and organizational skills - Team player attitude and energetic with a focus on excellent customer service Benefits - Comprehensive medical insurance plans - HSA and PPO Options - Dental and vision insurance - Paid holidays & time off - 401K - Integrated mentorship program - Customized EMR
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