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Conifer Health Solutions logo
Conifer Health Solutions

Founded in 2008, Conifer Health Solutions is an independent healthcare services company that specializes in managed services for health systems. Conifer Health

Scheduler Rep

Location

United States

Posted

108 days ago

Salary

0

No structured requirement data.

Job Description

Scheduler Rep

Conifer Health Solutions

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. - Adherence to department policies and procedures related to verification of eligibility/benefits, pre-authorization requirements, available payment options, financial counseling, and other identified financial clearance related duties. - Full scheduling duties. - May be assigned to complex pre-registration. - Expected to develop a thorough understanding of assigned function(s). Qualifications - High school diploma or GED required. - Two plus years of college preferred (two years in a professional, customer service-driven environment may substitute for two years of college). - Completion of related medical certification program preferred. - Telephone/call center experience preferred. - Pre-registration and/or scheduling experience preferred. - 2-3 years of customer service experience preferred. Requirements - Ability to work in a production driven call-center environment. - Familiarity with working with dual computer monitors. - Basic typing ability. - Working knowledge of Windows based computer environment. - Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously. - Extensive multitasking ability. - Strong written and verbal communication skills. - Must obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. Benefits - Medical, dental, vision, disability, and life insurance. - Paid time off (vacation & sick leave) – minimum of 12 days per year, accruing at a rate of approximately 1.84 hours per 40 hours worked. - 401k with up to 6% employer match. - 10 paid holidays per year. - Health savings accounts, healthcare & dependent flexible spending accounts. - Employee Assistance program, Employee discount program. - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. - For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Job Requirements

  • High school diploma or GED required.
  • Two plus years of college preferred (two years in a professional, customer service-driven environment may substitute for two years of college).
  • Completion of related medical certification program preferred.
  • Telephone/call center experience preferred.
  • Pre-registration and/or scheduling experience preferred.
  • 2-3 years of customer service experience preferred.
  • Ability to work in a production driven call-center environment.
  • Familiarity with working with dual computer monitors.
  • Basic typing ability.
  • Working knowledge of Windows based computer environment.
  • Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously.
  • Extensive multitasking ability.
  • Strong written and verbal communication skills.
  • Must obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • Paid time off (vacation & sick leave) – minimum of 12 days per year, accruing at a rate of approximately 1.84 hours per 40 hours worked.
  • 401k with up to 6% employer match.
  • 10 paid holidays per year.
  • Health savings accounts, healthcare & dependent flexible spending accounts.
  • Employee Assistance program, Employee discount program.
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
  • For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

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