Role Description ¡En IKEA Chile, nos encontramos en búsqueda de un/a Data & Martech Specialist! La misión del cargo es ser responsable de transformar datos de navegación y comportamiento digital en decisiones accionables, que permitan mejorar la conversión, la eficiencia de medios y la experiencia de usuario, reduciendo la incertidumbre en todo el journey digital. Responsabilidades - Diseñar y liderar la estrategia de medición digital, asegurando una captura de datos robusta y confiable a lo largo de todo el journey. - Analizar el comportamiento de usuarios mediante GA4 y BigQuery, identificando oportunidades de mejora en conversión y experiencia. - Evaluar el desempeño de funnels (macro y micro) y journeys digitales, generando insights accionables por categoría y canal. - Impulsar la agenda de experimentación (CRO), midiendo el impacto de tests A/B y optimizaciones junto a equipos de Growth. - Construir y comunicar dashboards ejecutivos en Looker Studio, facilitando la toma de decisiones en áreas de Content, SEO y Paid Media. - Gestionar y optimizar herramientas clave del ecosistema Martech como Google Merchant Center y Products Up. - Asegurar una correcta implementación de tracking y píxeles en coordinación con equipos Global/Martech. - Transformar grandes volúmenes de datos en estrategias concretas de clientes digitales, utilizando capacidades de Google Cloud Platform (GCP). Qualifications - Título universitario en Ingeniería Civil o carrera afín. - Experiencia de 2 a 3 años en Business Analytics o Digital Analytics. - Nivel alto de inglés. - Conocimiento avanzado en GCP: BigQuery, Google Analytics 4 y Looker Studio. - Nivel avanzado en herramientas de Office (Excel, PowerPoint y Word). - Deseable: conocimiento en Products Up y Google Merchant Center. - Deseable: conocimientos en Gemini Enterprise y automatizaciones. - Deseable: manejo de Google Tag Manager. Requirements - Esta oferta es apta para personas en situación de discapacidad. Process of Selection El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación. Para postular solo necesitas: - Postular a la oferta - Revisar tu email - Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por email (a través de Aira) para seguir a la etapa presencial. Company Description Somos más de 80 mil personas que cada día trabajamos por el firme Propósito - Simplificar y Disfrutar más la Vida. Estamos presentes en 9 países y compuestos por grandes marcas posicionadas de diversas industrias. - Falabella Retail - Sodimac - Banco Falabella - Tottus - Mallplaza - Falabella.com - Falabella Inmobiliario Si eres trabajador de Falabella, revisa todos los cursos disponibles en la Academia Falabella, que te ayudarán a seguir impulsando tu desarrollo y preparar tu próxima aventura con nosotros! SOMOS UNA EMPRESA QUE APOYA LA LEY 21015, APOYAMOS LA DIVERSIDAD Y LA INCLUSIÓN EN TODAS SUS FORMAS, SIN IMPORTAR RELIGIÓN, RAZA, GÉNERO, SITUACIÓN DE DISCAPACIDAD, NACIONALIDAD.

• Accurately enter high-volume billing, invoice, payment, and program-related financial data into the company’s database on a daily basis. • Ensure timely and accurate processing of billing information for the DFTA Home Delivered Meals Program. • Review, verify, and reconcile billing information to ensure accuracy, completeness, and compliance with DFTA contractual requirements and internal policies. • Assist with invoice tracking, payment reconciliation, and account documentation. • Utilize advanced Microsoft Excel functions, including Pivot Tables, SUMIFS, VLOOKUP/XLOOKUP, and other formulas to organize, analyze, and validate billing and program data. • Generate reports, spreadsheets, dashboards, and financial summaries to support billing, reimbursement, program tracking, and operational decision-making. • Audit meal delivery records, invoices, and supporting documentation to ensure compliance with DFTA regulations, contractual guidelines, and organizational standards. • Maintain organized digital records and supporting documentation for audits, contract compliance, and financial reporting. • Identify, investigate, and resolve billing discrepancies, data inconsistencies, and entry errors prior to final processing. • Communicate with internal departments to obtain missing information and ensure accurate billing records. • Work closely with program staff, finance, and operations teams to support timely billing, reporting, and reimbursement activities. • Safeguard confidential financial, participant, and organizational information in accordance with company policies and applicable privacy regulations. • Maintain accurate electronic filing systems and ensure proper record retention. • Perform other administrative, billing, and data entry duties as assigned to support the successful operation of the DFTA Home Delivered Meals Program.

• Enter and update customer, sales, project, and business information accurately • Maintain organized electronic records and databases • Review data for accuracy, completeness, and consistency • Process and update customer information, orders, estimates, and project records • Maintain confidentiality of customer and company information • Coordinate with sales, customer service, and operations teams as needed • Track and organize documents and digital files • Complete assigned data entry tasks within established deadlines • Support administrative and clerical duties when required

Role Description We are seeking a Queue Manager / Annotation Lead to join a high-priority initiative in partnership with a leading AI company. You will own day-to-day execution for one or more annotation queues, keeping work flowing, quality on target, and stakeholders unblocked - balancing throughput, SLAs, and accuracy in a live human-data pipeline. In short, the role involves: - Owning day-to-day execution of one or more annotation queues - Managing intake, prioritization, and SLAs - Running QA and calibration to keep quality on target - Training and supporting annotators - Tracking key metrics like throughput and rework rates For this particular opening, we're specifically looking for candidates with a trust & safety / integrity background - someone who can tell when responses are shallow, low-effort, or phoned-in, and who can keep queues healthy on quality, not just catch bad actors. Think signal-quality analyst rather than a general queue lead. Qualifications - 3+ years in high-throughput ops (data labeling, trust & safety, BPO, content ops, CX ops, or similar) - Trust & safety / integrity background required - Able to identify shallow, low-effort, or phoned-in responses - Proven queue management under ambiguity (prioritization + execution) - Strong quality instincts; can spot systematic errors and close the loop with training/QA - Comfortable with metrics and tooling (spreadsheets required; SQL/BI a plus) Requirements - Manage work queue: intake, triage, prioritization, task assignment, and SLA delivery - Monitor task queue and backlog control - Identify and troubleshoot bottlenecks (unclear policy, tooling issues, supply gaps) - Perform QA: make corrections, provide annotator feedback, flag systematic confusion to Client Delivery Lead - Monitor quality at project and individual annotator levels - Drive guideline adherence, run calibration sessions, reduce rework - Manage annotator performance: unassign underperformers, identify high-performers - Train new annotators on project guidelines - Conduct live or recorded webinars as participants join a project - Host "office hours” for participants - Oversee dedicated Slack channels: answer questions, provide support, escalate complex issues to Client Delivery Lead - Track key metrics: throughput, disagreement rates, defect/rework rates - Provide feedback for process improvements Benefits - Competitive pay rates - Flexible hours - Ability to work from home