• Assist in on-site installation, configuration, and testing of AMR and robotics systems under supervision. • Support the configuration of navigation maps, charging points, and basic system interfaces. • Help with integration tasks related to customer WMS/MES/ERP systems. • Provide remote and on-site support to help diagnose hardware, software, and network issues. • Assist in analyzing navigation errors, task scheduling problems, and system alerts. • Collaborate with senior engineers and R&D teams to document issues and support product improvements. • Support the delivery of training sessions to customers and partners on system operations and basic maintenance. • Help prepare and update user manuals, troubleshooting guides, and technical documentation. • Assist in monitoring fleet performance metrics such as system uptime, battery status, and alert frequency. • Support senior engineers in analyzing operational data and proposing basic improvements. • Work closely with regional service teams and global R&D to support customer needs. • Help collect and organize customer feedback for internal review. • Assist in coordinating with logistics and local service partners as needed. • Willingness to travel (~50–60%) across EU countries to support project deployments and on-site activities.

• Assist in on-site installation, configuration, and testing of AMR and robotics systems under supervision • Provide remote and on-site support to help diagnose hardware, software, and network issues • Support the delivery of training sessions to customers and partners on system operations and basic maintenance • Assist in monitoring fleet performance metrics and support senior engineers in analyzing operational data • Work closely with regional service teams and global R&D to support customer needs • Willingness to travel (~50–60%) across EU countries to support project deployments

• Configure the system as appropriate to operate according to agreed customer requirements • Perform testing / verification of system operation and performance for configured systems • Work with services team to ensure successful deployment of new systems • Work with customers to deliver ongoing configuration changes to the system, ensuring adherence with customer change management requirements • Support firmware, software and configuration updates to ensure the system operates as required • Perform services as defined by Service Level Agreements or as part of project execution, remotely, in the office or on site as required • Own and provide technical support for our customers and partners to ensure customer satisfaction and successful outcomes • Engage with Product Managers to advocate for the customer in terms of quality, functionality and prioritization

- Review and analyze RFQs, tender documents, specifications, and project requirements. - Prepare accurate technical and commercial offers for lighting projects. - Develop BOQs, pricing sheets, and detailed cost estimations. - Perform quantity take-offs from lighting layouts and project documentation. - Conduct lighting calculations using Dialux evo (supporting role when required). - Evaluate lighting fixtures and select suitable products based on project specifications and budget. - Coordinate with international lighting manufacturers (European and Chinese brands) for technical and commercial inputs. - Prepare technical submittals and support full tender submission packages. - Ensure compliance with international standards and project specifications. - Support value engineering and cost optimization proposals.