• Drive growth by engaging with local business owners • Support onboarding for last-mile delivery partner network

• Managing the overall account relationship by providing strategic service and support to the assigned customer base. Maximize margins, gain market share, and drive value-added solution selling. • Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. • Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. • Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. • Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information. • Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/bill backs. • Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions. • As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify the customer of all/any price increases.

• Work closely with defined key accounts in the assigned sales territory, planning strategy and developing all key relationships to ensure strong foundation for solution selling • Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges • Ensure customer satisfaction as it pertains to supply chain management and other value-added services • Working closely with team members to drive the overall growth and success of the branch • This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

• Define critical markets and new customers in the Orange County/Los Angeles territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. • Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. • Ensure customer satisfaction as it pertains to supply chain management and other value-added services. • Develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines. • Prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service. • Promote and sell the value add, supply chain, and full life cycle programs offered by Arrow.