• Develop and implement comprehensive operational strategies that support the company's long-term vision and goals • Lead initiatives to streamline processes, ensure quality, reduce costs, and improve overall operational performance • Build, develop, and lead a high-performing team of operations professionals • Establish key performance indicators (KPIs) and track progress to ensure operational objectives are met • Identify and mitigate operational risks, ensuring business continuity and compliance with relevant requirements • Oversee operational budgets, manage costs, and drive revenue growth

• Act as the primary operational authority for Social & Content across franchises • Establish and standardize scalable end-to-end social workflows • Identify structural inefficiencies and design durable process improvements • Create formal operating networks across franchises to ensure alignment and consistency • Own governance and discipline across Opal, Bit.ly, Sprinklr, Stronghold/DAM, and related tools • Regularly manage 1Password and global account access permissions • Establish and enforce security protocols across platforms and tools • Anticipate governance risks and implement preventative controls • Maintain strong relationships with platform representatives • Manage global social asset distribution processes, including channel creation and access enablement • Standardize best-practice documentation as platforms evolve • Oversee social operational execution for major events (e.g., BlizzCon) and publishing moments • Partner closely with franchise Social & Content leads on global run-of-show execution • Collaborate with agency to ensure strategy, analytics, and community managers have appropriate access, dashboards, and operational clarity • Maintain and evolve the cross-franchise reporting calendar (clarifying expectations, cadence, and launch needs)

We’re agog. That’s not just our name. It’s how we feel about a whole new form of communication that is quickly emerging. Agog: The Immersive Media Institute is helping creators and nonprofit leaders harness the power of extended reality (XR) technologies, like virtual reality and augmented reality, to open new avenues for empathy, understanding, and activism. We believe these new tools can help put humanity on a trajectory to a better future. Our initial areas of focus include social justice and equity; high-impact storytelling; research, education, and outreach; and policy and ethics. Founded by Wendy Schmidt and Chip Giller and guided by an accomplished advisory board, Agog is poised for big impact as an ecosystem builder across the XR industry, the nonprofit sector, philanthropy, academia, and beyond. The Operations Associate supports the day-to-day operational functions that keep Agog running effectively. This role exists to ensure smooth execution of core processes across finance, vendor management, infrastructure, and team operations. The position plays an important supporting role in maintaining organizational systems, coordinating logistics, and improving internal workflows. Reporting to the Operations Manager, the Operations Associate is an individual contributor role that works closely with all members of the Agog team and partners at Hillspire, including Finance, HR, and Legal. This role contributes to the overall health of the organization by ensuring operational tasks are executed accurately, efficiently, and with attention to detail. Financial & Vendor Operations - Support invoice tracking, processing, and documentation - Maintain organized contract and vendor records - Support vendor onboarding by collecting required documentation and completing contract data entry - Help maintain data for financial management HR & Administrative Operations - Coordinate logistics for recruiting processes, including maintaining Asana projects - Support onboarding logistics for new hires (equipment coordination, documentation tracking, systems access) - Maintain internal documentation and records in partnership with Operations Manager - Ensure staff have access to necessary systems, hardware, and supplies Systems & Infrastructure - Support the maintenance and organization of operational procedures and documentation - Assist with CRM data entry and system upkeep - Assist in tracking deadlines for recurring reporting and internal processes - Track inventory of hardware and supplies - Support occasional physical space needs (e.g., team gatherings, storage, hoteling) Events & Organizational Support - Support preparation of materials and logistics for team meetings and retreats - Assist with vendor coordination for events and internal initiatives - Contribute to special projects and emerging operational needs - Support initiatives that promote inclusion, belonging, and team culture Required Qualifications - Experience in operations, administration, nonprofit support, or a related field - Strong organizational skills and exceptional attention to detail - Ability to manage multiple tasks and deadlines in a fast-paced environment - Strong written and verbal communication skills - Comfort learning and using new technology platforms - Experience with tools such as Google Workspace, CRM platforms (Salesforce), and project management tools (Asana) or similar - Proactive approach to problem-solving and willingness to take initiative - Strong judgment and discretion in handling confidential information - Commitment to excellent internal customer service - Interest in Agog’s mission $55.29 - $60.10 an hour This is a non-exempt position.

We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: - A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. - 1:1 sparring with unicorn founders on a weekly basis - Community: Access to the top 0.1% of founders, peers and investors - Team building: Hiring top notch talent supported through our network (over 50,000 professionals) - Distribution: Support in reaching product-market-fit and building up a sales force / marketing machine - Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Tasks - You will own, build, and run your startup in fields such as Logistics - You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management - You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs - You will receive intensive coaching to make your startup ready to raise millions in funding - You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements - You are based in Europe or the Americas or open to relocate - You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues - You have excellent communication skills in the English language