Role Description Lendz Financial is seeking an experienced and detail-oriented Post-Closing Specialist to join our growing Operations team. This role is designed for a mortgage professional with a strong understanding of loan documentation, post-closing processes, and investor delivery requirements who can ensure loans are accurately completed, purchased, and delivered with the highest level of quality and efficiency. This is a fully remote position, within a collaborative, high-accountability environment that values ownership, continuous improvement, and professional growth. What You'll Do - Conduct detailed post-closing reviews of residential mortgage loan files to ensure accuracy, completeness, and salability. - Review executed loan documents for compliance with company, investor, agency, and regulatory requirements. - Audit closed loan packages to identify missing documentation, document discrepancies, signature deficiencies, and data inconsistencies. - Coordinate with Closing, Processing, Underwriting, Account Management, and external settlement partners to obtain required corrections and trailing documents. - Manage post-closing conditions and clear outstanding deficiencies in a timely manner. - Ensure collateral files are complete, accurately imaged, and prepared for investor purchase and delivery. - Review final loan documentation for adherence to product guidelines, closing instructions, and internal policies. - Monitor and track trailing documents, including recorded mortgages, final title policies, assignments, and other collateral-related items. - Assist with investor purchase suspense resolution and respond to post-purchase documentation requests. - Support loan boarding, shipping, and investor delivery processes as applicable. - Maintain accurate records of post-closing activity, exception tracking, and document status reporting. - Partner cross-functionally with Operations, Underwriting, Secondary Marketing, Compliance, and Quality Control teams to resolve file-level issues efficiently. - Identify recurring documentation or process deficiencies and provide recommendations for operational improvements. - Support internal audits, due diligence reviews, regulatory examinations, and investor inquiries as needed. - Stay current on Non-QM product requirements, investor guidelines, and applicable federal and state regulations. - Contribute to a collaborative team environment focused on accountability, operational excellence, and continuous improvement. Qualifications - 3+ years of mortgage post-closing, closing, collateral, funding, quality control, or related mortgage operations experience. - Strong understanding of residential mortgage loan documentation and post-closing workflows. - Experience reviewing closed loan packages for accuracy, completeness, and investor compliance. - Familiarity with Non-QM loan products, including Bank Statement programs, DSCR, Asset Utilization, and 1099 income loans. - Working knowledge of mortgage compliance regulations, including TRID, RESPA, ECOA, ATR/QM, and applicable federal and state requirements. - Understanding of collateral management, trailing document processes, investor delivery requirements, and loan salability standards. - Ability to identify documentation deficiencies, assess materiality, and resolve issues efficiently. - Excellent organizational skills with strong attention to detail and accuracy. - Strong written and verbal communication skills, with the ability to work effectively across multiple departments and external partners. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - High level of accountability, professionalism, and ownership. - Experience with mortgage loan origination systems, document management platforms, and Microsoft Office Suite. - Previous experience with Non-QM lending, investor delivery, collateral review, or quality control preferred. Benefits - Highly subsidized medical insurance. - Low-cost dental and vision insurance. - 401(k) program. - Health Savings Account (HSA). - Generous paid time off and company holidays. - Ongoing training, mentorship, and professional development opportunities. - A collaborative and supportive work environment that values ownership, innovation, and growth.